Went there for dinner recently. Wait time more than 40 min. Even a bottle of mineral water took 25 minutes to serve (that was after I went to the counter to complaint). I would hv left after 30 minutes wait if payment was not made in advance. The chicken was ready (on the kitchen window) but was not serve to us as the foreign waiters are new and did not had a clue what to do. The only local restaurant manager was busy on the phone trying to fix the payment terminal issue. I love the taste of the chicken but will not go back to this specific branch. To the person in charge, please do not open your door to customers if you are not ready to serve. Really frustrated with the quality of...
Read moreGreat service from the staff. Very clearly explained the waiting time (30 minutes) due to high traffic in deliveries and shortage of certain items.
The whole chicken came absolutely perfect too. Crisp, succulent and delicious. Just wished there could be more pickled radish 🤣 Goes so well with the chicken. Soy Garlic is still my favourite. It's also great to know that they use antibiotics-free chicken.
The place is clean, ventilation is good too just the washroom was in a bit of a mess the other day (but it was obviously kept quite clean before a patron had trashed it 😂 so not exactly the staff's fault but could do a bit more...
Read moreBeen here 3 times. All of that 3 visit, they didn’t have the fried rice. It is very weird cause other outlet i have been, there’s always few choices for rice. The worst part is i came once at 8PM, and they didn’t allow me to dine in. The reason is “lack of manpower”. Seriously ? When u have 4 staffs in the shop, and your only customer (at that time) is me sitting on the table and you said i can’t dine in ? Then I suggest you should just remark for USJ outlet “TAKE AWAY ONLY”. Worst outlet ever for Kyochon. I’d rather visit SS2 only which is far from me as long as I’m getting a good service. 0 stars for me if there is...
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