Oh Cha Matcha - Nu Empire — Restaurant in Subang Jaya

I used to love Oh Cha Matcha – it was honestly my go-to place for matcha and one of my favorite spots. But lately, the experience has gone downhill. The new staff are unfortunately quite rude and don’t seem properly trained. They didn’t even ask for my number to collect points.

On top of that, they keep getting my drink orders wrong, which never used to happen before. It’s honestly disappointing to see how much the service quality has dropped. I really hope they improve because I used to genuinely enjoy coming here.

I also hope the company takes action, because it's really hard for us customers to communicate with staff who barely...

ordered a strawberry matcha latte with no ice & they shockingly gave me half a cup of it and said it’s this little coz i requested for no ice. last time, when the owner was around and i ordered the same item with the same request, the cup was fully filled with matcha.

don’t be fooled by the 4⭐️ rating, the service here is incredibly bad - rude, entitled, untrained employees that always mess up my orders. matcha used to be great here, would...

Oh Cha Matcha stands out as a café that successfully combines flavour and health. Their drinks are naturally sweetened, which makes them suitable for those who prefer low-sugar options. The matcha itself has a deep, authentic taste, and the variety of creative drinks is impressive. The café’s atmosphere is modern and welcoming, while service is attentive. Highly recommended for anyone seeking a healthier alternative without...