Sushi Hiro USJ — Restaurant in Subang Jaya

some people said its lousy and overpriced, lol. here's my review Food & Price: for the price you are paying, the food is considered good, 5 stars from me. RM58+ for 2pax Atmosphere: the ambiance is really good for the price you are paying. Service: here comes the part I would like to comment. everyone else was doing their job. I am happy with all the services except for this long hair lady captain that wears black (other staffs were beige uniform so I assume she is caption since staff needs to go through her when asking question). i came, I saw queue of a family of 5, so I would just like to find out if there is a table for 2 available or at least to find out how long if I need to wait. this caption rudely telling me I must queue. of course I do know I need to queue, but if you have many tables that is available for 2, but not for the family of 5, of course you see what you could do for the best customer experience? even when I was paying at the cashier, no questions asked like "how was your visit or how was the food" maybe a simple"everything good?" would help, not NO, she just said, "check your bill" "how you want to pay" PLUS NOT EVEN THANK YOU PLEASE COME AGAIN. NO SMILE. RUDE. not even a boss I know would give customer service like this, why would an employee portray as a captain give this kind of customer service?

Conclusion: everything else is great for the price you are paying, except you gotta fix your captain attitude, customer service is important, not at least a smile I get from...

Today I come to the Taipan branch, all is go quite well until the last order i was made is can't confirm on order seem like systems error. That is can understand but the issue is after I ask for staff to check first is the man look like understand what I try to get the helo said can order from him but not that happens, he ask his colleague to settle i then explain again that I place order 2 times already order not confirm yet, the 2nd staff look like not understand what I asking and explain then the 1st staff come back with the list of my order, I then check and found that the last order still not place yet, I then looking for the 3rd staff, she listen until end and then 1st staff come back again ask me to place order by myself even I already show them I can't make a order the system not working, he insist ask me to place order again with using his sound like I don't know how order, I then place order as he order me to do, again can't order, he then say "NOW CAN ORDER FROM HIM ALREADY" mean 4th times that I try to explain with 3 staffs and place order 4th times is...

The white rice does not have enough sauce with the 2 slices of salmon toppings. Only sauce is swiped on top of the salmon slices there is no qualified local chef experienced in Japanese cuisine to check the quality of the food prepared by the foreign workers who talked quite loudly as we were seated next to their kitchen area. Why is there so much of talking during their work in full view of customers ? The price is 30 % to 50 % higher compared to Sushi Mentail. For example the dinner costs RM 90 + for 2 adults and 1 senior at Sushi Hiro with 6 plates of food taken from the conveyor . At Sushi Mentai 4 adults and 1 senior costs only RM 105 with more than 12 plates taken from the conveyor. This food outlet is not recommended for new or repeat customers to go back again for food there bcoz the food served does not meet the higher quality standard seen for Sushi Mentai or Zanmai and its food prices quoted at least 30 % more than the market price . We dine in there 3 adults including one...