Dear. Rouvin Zammit Apap Managing Director
Not because the establishment since 1980 then it’s authentic!! It might be a big scammer 🤗and the truth haven’t noticed that thing yet 🤷🏼♂️
Anyway let’s begin from here
Update : I was giving you 4/5 stars for being generous but your below attitude and rude response will be honest with you.
First we did stop smoking the vape “electronic cigarette “ once she asked us.
And the remaining food you were talking about trying to make a scene out of it with your comment its because we know that you will throw it in the TRASH after we leave and that’s why we took it cuz it’s not kind of our behavior throwing food in the trash 😊 and you can find it in front of your side walk next to your restaurant and CCTV cameras will confirm
Your behavior did show my honest review and your rude behavior did confirm our reflection.
And everyone did read your behavior with all honesty reviews and responses you did. YOU ARE SO AGGRESSIVE WITH NEGATIVITY ATTITUDE WITH EVERYONE.
I do recommend you to get more training and train yourself how to be professional and productive with customers.
My previous review before the rude response from the managing director in rude comments in GOOGLE responded.
Average in all aspects of a restaurant. Kind good of variety of what they have.
We had an issue with the waiter that she works there. But it’s solved
Must keep this places with a very professional attitude and customer service behavior. To avoid this kind of situation.
Never think to try the chicken BBQ, was worse than you think. But I’ll give you one thing good...
Read moreOverpriced, bland seafood tower with overcooked squid and octopus, oysters weren't of a great quality and the desert , creme brulé crumble was a Mish mash of flavours which made it taste more like a bowl of cereal than a high end desert. Service was great, but the upset tummy the next day wasn't.
In response to the comments of the restaurant - I had a seafood tower for two because I came on my own specifically to eat seafood and you would not do a seafood tower for one so because I could afford it I ordered it. I however did not eat the full seafood tower because the top layer was filled with dry deep fried seafood which was unpalatable and I thought it was octopus but clearly because it was tasteless it was impossible to tell what it actually was. My upset tummy was not from overeating, But from the food consumed. In terms of the creme brulee I didn't at any point say that it was not fresh I just said that the combination of ingredients did not work and I am entitled to say that, and yes it is subjective but hey ho my opinion matters as does everybody else's. Also looking at your previous reviews I am not the only one who has come away from your restaurant with an upset stomach and did not think the food was great, we can't all be wrong. In terms of reading my other reviews I have given plenty of five star reviews to restaurants where the food has been amazing unfortunately not all restaurants serve amazing food and therefore I am very honest about that As you can see from my reviews I have visited hundreds of restaurants and entitled to give my opinion even if it is not what you...
Read moreFirst of all, a beautiful location, right by the harbour. Very nice atmosphere thanks to music and well-placed lighting on the building and outdoor seating areas. I waited for someone to ask me if I wanted a seat. It didn't take long!
I sat on the glass ‘plateau’ and ordered the double beef burger (fries included) and a portion of Gorgonzola sauce. About the burger – main (6/10): The bun was made of sourdough, which was a bit chewy. Unfortunately, the patties were no longer juicy. The homemade burger sauce was very tasty. Because the bun wasn't toasted (my guess), all the sauce soaked into the bun and it was a little dry. But still a solid, delicious burger. The fries and the Gorgonzola sauce were amazing!
Imqaret – Dessert (8.5/10): Very tasty! Crispy pastry, delicious filling combined with honey and ice cream – simply divine. The only downside was that I couldn't really taste what was in the Imqaret and the scoop of ice cream was quite small.
Service: Very friendly staff. At first, I didn't feel very welcome as a single diner. When I had finished my main course, I put down my fork and a second later my plate was already gone. You could interpret this negatively, but I would like to note it as attentive service!
All in all: a successful dinner, with potential for improvement in the seemingly ‘simpler’ dishes. Burgers are also something you have to be able to do well. The price for a beer, main course (with extra sauce) and dessert was 36 euros. Quite reasonable!
I would still come back, but I would choose a different main course.
Thank you for...
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