Awful Pizza Experience,B2B Sales Lesson Learned,Explanation Terrible Ingredients/Toppings,Poor Product-Market Fit,"If the product (pizza) is made with substandard components, it won't satisfy the consumer (customer). In B2B, if your solution doesn't truly address a core business need, no amount of selling will make it work long-term. **Lesson: Focus on a quality, relevant solution." Soggy or Burnt Crust,Inconsistent Service Delivery,"The foundational element (crust) is either underdone or ruined. This represents poor execution or reliability. In B2B, if your implementation, support, or follow-through is inconsistent, the entire customer experience is ruined, regardless of the core product's value. **Lesson: Ensure reliable, high-quality service/delivery." Misleading Menu Description/Picture,Over-Promising and Under-Delivering,"The actual pizza looks/tastes nothing like what was advertised. In B2B, exaggerating capabilities or promising features you can't deliver will destroy trust and lead to quick churn. **Lesson: Be honest and transparent about your solution's capabilities." Overpriced for the Quality,Failure to Justify ROI (Return on Investment),"You feel ripped off because the value received (awful pizza) does not justify the high cost. In B2B, if you can't clearly demonstrate how your solution's benefits (ROI) outweigh its price, the customer will see it as a poor investment and seek alternatives. **Lesson: Clearly articulate and quantify the value and ROI." Forcing Yourself to Finish It,Ignoring Red Flags and Forcing a Bad Deal,"You know it's bad, but you've already committed time and money. Salespeople sometimes try to force a deal with a prospect who is a poor fit (bad taste in their mouth). This always leads to a painful, short-lived contract and negative referrals. **Lesson: Qualify rigorously and be willing to walk away from a bad-fit prospect." Telling Friends Not to Go There,The Power of Negative Word-of-Mouth,"A truly awful experience generates passionate negativity. In B2B, an unhappy customer is your worst enemy, actively warning peers and damaging your brand's reputation within the industry. **Lesson: Customer satisfaction is paramount for long-term growth and...
Read moreAn excellent Italian restaurant with beautiful Mellieha sea view. They serve complimentary warm bread baked freshly out from the oven. 🥯 It was very nice! We tried Tagliata Di Manzo here and it was absolutely delicious. 🥩 It was missing a little bit salt but we requested it from the waitress 🧂. We tried Margherita with ham and it was probably one of the best we have had in Malta. We also ordered La Diavola and it exceeded our expectations. 🍕 One of us ordered a Chicken Caesars Salad but it was dry. The chicken was burnt and it was missing a flavor - not even salt or black pepper. When we expressed our disappointment about the salad the waitress didn’t do anything about it after all. Normally when this is case professional restaurants remove the items from the bill however it was not the case in Il- Pirata. Nevertheless, then we had some coffees after the meals. Coffee tastes just like in Italy 🇮🇹 so you’ll not be disappointed if you’re truly a coffee person. I have to mention that the restaurant gets very busy during the weekends especially in summer. Furthermore the service quality diminishes when it’s too crowded. We had to wait for some of the items we ordered for very long. To avoid a rejection on the gate, make sure you make a reservation before you head there. My overall experience was somewhat satisfied 4/5. I still recommend it anyone who’s looking for a place where they can enjoy the beautiful beach view while they’re enjoying...
Read moreUnfortunately I've given this restaurant a two star, soley for the service. We were roughly the third table in the restaurant and ended up being the last. We had a two year old with us so asked to have her meal with our starters as she was feeling poorly and was very tired. It all started well, her dinner was presented before our starters.... Great start. And that's where it ends, basically we had drunk two bottles of wine before our mains came after 9pm. If it wasn't our last evening I would have spoken to the management but our kids were upset already that I didn't wish for our last evening to be more upsetting. By the time our mains came, we all felt a little light headed due to drinking on an empty stomach for so long. The food was nice, the restaurant seemed lovely but they seriously let themselves down by literally forgetting about us and serving all the many tables that arrived after us. They didn't even offer a free drink or discount for such horrific service. Most of our meals were left, our toddler was whingy and upset, it really was a horrid last night, due to this restaurant. Worst 250 euros...
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