Restaurante Bacalar | Remigio — Restaurant in Bacalar

After reading numerous great reviews about this restaurant, we booked a reservation here for our 25th wedding anniversary dinner.

Upon arrival for our 7:30pm reservation, we noticed we were the only customers seated in the restaurant and that we were seated in the bar area where the music was pretty loud and more suitable for a nightclub (not the type of music we were expecting for our special occasion). I did ask our waiter if they could lower the music a bit, which they did, but with the music still in the background, it was not feeling like the atmosphere we wanted to remember our dinner by.

We asked for a wine menu and wanted to know about white wines available by the glass. Instead of a menu, our waiter brought out 3 different bottles of wine (all opened). I asked about prices per glass and the waiter was unsure, so he left the table to go check, then returned with prices, which just added to the level of uncomfortable feeling we were experiencing, so we decided it was time to go find a different restaurant.

We had read earlier some great reviews about another restaurant in town, Nixtamal, and ended up going there for our special dinner. We had a wonderful meal and experience in a beautiful, romantic atmosphere with live, soft Mayan music.

We ended up having some delicious seafood dishes (plus a bottle of wine, appetizers and desserts), and were not disappointed.

Reading all of the reviews about Montefuego, I believe the food there is probably really delicious, but the environment was not delivering the right ambiance for us on our special occasion, so that’s the reason why we...

While most of the food mainly appetizers were really good the main dish I ordered was the Shrimp was just disgusting. I had to completely Disassemble it to eat and it was not very tasty at all. I finished my Mojito before my dinner arrived and could not even get their attention to order another one ? They never came to our table even once to see if we needed or wanted anything else ? The restaurant was nearly empty only one other couple was their. They should atleast try keep you ordering but not here, especially since we were a party of Five. We left and went and got something more down the street. I don't understand all these 5 star reviews. The waiters need to check atleast a couple times...

Lors de notre dernier jour à Bacalar, nous avons choisi ce restaurant en raison des commentaires, des recommandations et de la gastronomie. A notre arrivée, le lieu magnifique à l'architecture et à la décoration modernes. L'accueil a été bon, nous avons commandé un drink et une entrée (tiradito de picanha) qui était parfaite. Ensuite, nous avons commandé les plats principaux, du saumon grillé et une picanha garnie de brocolis et de pommes de terre mélangées… l'horreur commence ici… quand ils sont arrivés avec les plats, un essaim de mouches est soudainement apparu. impossible de manger, les mouches entouraient la nourriture et nous. un moment très désagréable qui nous a pris par surprise. Le capitaine, au début n'a pas agi de manière professionnelle, puis il a essayé de nous loger à une autre table, les mouches nous ont suivis. Le capitaine nous a offert un cocktail de courtoisie, mais le mal était déjà fait, la nourriture était froide et désagréable. On voulait déjà sortir de cet endroit...

Je pense que le capitaine et les employés ont manqué de professionnalismes. Ils ne savaient pas comment gérer la situation. Ils auraient dû changer notre nourriture ou tout simplement ne pas nous facturer. La facture est un peu exagérée à cause du mauvais moment... nous avons dépensé 2 135,00 pesos et en plus nous avons laisse 10 %. En partant, le capitaine n'a même pas su s'excuser à nouveau ou dire au revoir. Bien dommage en effet ! Je ne recommande pas...