I stayed at the Hyatt just down the street looking forward to having a McDonald's and Starbucks so close. On our honeymoon, my wife and I visited McDonald's about 4 times and EVERY SINGLE TIME they got our order wrong or forgot something. I thought it was a joke! They literally forgot at least one order of fries when I initially went up to get our food at the counter. I'm fluent in Spanish and they were STILL confused on what it meant to have "ketchup only" on our cheeseburgers. It looks like a bunch of kids working there who don't know what they're doing. Funny thing was I went back the last few times just to see if they would get our order right at...
Read moreI keep coming back because I love the Golden Arches, but the service in this particular one is the worst I know in Mexico (country)... and I've been to a lot since I was a baby. They consistently want me to park and then take my order from the AutoMac, they almost never get the orders right, the place has been REALLY DIRTY on several occasions, products are often unavailable, the Happy Meal toys are seldom the current offered ones... and today I purchased McPatatas and paid $50, for which I was supposed to receive only half of the cup of content, to which I refused. I'll keep coming back but don't expect a...
Read moreIncredibly slow service for a very slow time in the afternoon. Drive thru was closed for repairs so service should have been more efficient. We also had to wipe down our own table.*UPDATE! Do not go to this McDonald's. They are using cheeseburger patties for the big Mac. Service takes longer then a sit-down restaurant and nobody cares about cleanliness. There is food in the floor, tables are a mess and the staff act like they don't want to be there. The pic shows how it was presented and the girl serving was clueless that a combo comes with fries. Waited another 5...
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