Los Abuelos Campestre — Restaurant in Cancún

The coffee was good. It appears the pastries are not rotated because the first one was stale. The second one was fine. The pastry tray items had no markings that determined if the pastries are fresh or not. It is a guessing game if the one you pick is fresh or not. My wife and niece's chilaquiles were soggy and were sent back for new. No butter or salt was on the table but bread was provided. The bread was good. My omlette was warmed but not close to being hot. The potatoes were cold as can be and might have been cooked hours before. The fire alarm kept beeping because the battery needed to be replaced. Eventually, this was replaced upon our request. The last time we were here, it was the same sort of experience. We are not coming back. Despite this, there are big crowds here. Come see for yourself if this is worth it. They need someone in the kitchen making sure quality is present. Food dies in the window and is cold. Better management could make this place very nice. It has promise, but management is not enforcing quality delivery of food. Cold, old, and soggy food is acceptable here...especially if you are willing to pay and eat it and say nothing. They don't think of the end user, which is you...

Update: I tried to have breakfast today, Sunday, the place was packed, yet I didn't have to wait more than 8 minutes. Once at my table between Aracely and Mariana, 2 tornados of service, they made sure my order was taken and managed to check on me multiple times. This place is great!

I discovered this restaurant by accident. Walking to a store I look at the restaurant and decided to check it out. The food was great, I had the mole with a chicken breast and rice and it was superb. What impressed me the most was the service my waitress, Anni was very attentive and professional and recommended some other foods. The Napolitano Flan was excellent The manager also stop by to see if everything was okay. Price was moderate and a nice atmosphere. The restaurant is also a bakery and a...

Las instalaciones son bonitas, el menú y los precios son razonables. Lo único que no me gustó y por tal motivo ya no regresaría es el servicio y la calidad de los platillos. Tuve la oportunidad de ir algunas veces a comer ahí, la primera vez que fui todo muy bien, la segunda y tercera me tocaron los alimentos salados (pensé que era solo el platillo que había elegido) y cuarta vez me tocó jueves de buffet y pozole, los alimentos que estaban exhibidos ya estaban fríos y duros en el caso de los antojitos mexicanos, las últimas veces que fue note que la calidad de platillos de verdad iba cada vez empeorado, el servicio de los meseros muy bien, pero la comida en mi experiencia personal me dejo mucho que desear. Ya para la última vez que fue y quize darles una oportunidad más, ordene una cosa y me trajeron otra, hable con el gerente para comentarle de la situación y le pedí amablemente que me cambiará al platillo que yo había ordenado y lo único que recibí fueron caras de mal gusto, por parte de él y la mesera (que por cierto ya no se acercó a continuar el servicio), el gerente sugiero que yo había sido la del error, y que ese platillo se lo iban a cobrar a la mesera, me hizo sentir incomoda y para ya no tener más inconvenientes decidí quedarme con el plato que no ordene, que aparte ni me gustó y todo para que no saliera perjudicada la mesera que al final ya ni se me acercó para continuar wl servicio. Yo soy mesera y se de servicio al cliente. Es una lastima porque el lugar es muy agradable a la vista, la mayoría de los meseros son atentos, serviciales y que por unas cuantas personas el servicio lo...