Aura Campos Eliseos — Restaurant in Mexico City

We decided to come here for dinner for our first night landing. The atmosphere and aesthetic of the restaurant was very cute and we enjoyed taking pictures there.

This place definitely left a lasting impression on us and not in the best way... 3 had three orders of steak and two of them came out extra raw. I had cancelled my meal because we had been there an hour and I was no longer hungry. We got an order of salmon which we didn't order but kept it just because they had already made it and we didn't want to be rude and make them go out of their way.

At the end of the transaction after we paid we realized we were charged twice for the salmon. First of all we never ordered this, and to be charged twice seemed a bit excessive. When we asked for a refund they gave us a hard time until we were told by the manager he could void it and recharge us.

We went ahead and recharged the transaction but we were not happy with our dinner. 3 stars seems a bit generous but the only thing was the atmosphere. Maybe try this place for...

The service was disappointingly slow and waiters were not fully paying attention to the orders we put in. They seemed distracted and inattentive, often overlooking orders and lacking in friendliness which at the end made our group wait so much to go through the check and items. Additionally, the wine selection was underwhelming, and the serving temperature was off, detracting from the overall experience. My medium-cooked steak failed to deliver the desired balance of juiciness and hint of rawness, and the fries were overly oily, indicating a potential issue with their cooking method (most likely air fried). Despite the cozy atmosphere tucked away in a hidden corner, I can only give this establishment three stars due to the average ish quality of both the food...

Llegamos a Aura porque buscábamos un lugar tranquilo y relajado para cenar, y en ese sentido no nos decepcionó para nada. La terraza está muy agusto, con volumen de música tenue y lleno de plantas que la hacen muy acogedora.

Probamos varios platos: Buenos: la burrata, el carpaccio de salmón (muy rico, el pescado de muy buena calidad), la pizza Fumo que nos pareció lo mejor de todo (con aceitunas, jitomate seco y mermelada de frutos. Deliciosa!)

Regulares: bacalao con verduras, nada especial, pues era el simple pescado al horno con verduras salteadas. Las zanahorias de guarnición estaban crudas y fue muy difícil masticarlas. Sopa de jitomate, que tenía demasiada pimienta para nuestro gusto, y no nos encantó la textura aunque sí tenía buen sabor.

Los postres nos decepcionaron. Pedimos la crème brûlée y nos la sirvieron sin azúcar quemado; por algo es "brûlée" (quemada). Al cuestionar a la mesera nos dijo que en cocina no encontraron el soplete para quemar el azúcar (what!!??). La textura de la crema era demasiado untuosa y aireada, nada que ver con la textura del postre tradicional y además la sirvieron en un tazón hondo en vez de servirla en ramekin. Justamente se sirve en un molde ancho y poco profundo para permitir una combinación óptima entre el azúcar quemado y la crema. Es decir, desconocimiento total de cómo debe de prepararse y servirse el postre. El calzone de Nutella se veía muy apetitoso pero nos pareció mal logrado. Mucha masa con textura chiclosa, que costaba cortarla en el plato y masticarla en boca.

Lo positivo a destacar y celebrar son las meseras que atienden de maravilla. Muy atentas, serviciales y cálidas con todas las mesas, incluyendo la nuestra,...