The Ventanita Cafe — Restaurant in Mexico City

Honestly with all of the good reviews I thought this place would be a much better experience. I brought my parents here for brunch and we sat outside. First, we asked the waiter if we could move the table a bit because the sun was in our eyes. His response was rude and snappy he responded with attitude by saying “I can’t get to my other tables if you move it”. We all stood there waiting for a solution and we weren’t offered any so we did our best to move it as little as possible to not inconvenience him. Next issue, my dad ordered a coffee and was brought out a ceramic mug that was broken on one side of the cup. We kindly asked if they could bring us a new cup because as he could see it was broken and we didn’t want ceramic to accidentally chip off into the drink. He did. Following issue, I ordered a Greek yogurt with fruit and what came out was a literal soup with fruit. I specifically ordered the Greek yogurt because I wanted the rich consistency of that style of yogurt, however that’s not what I received. To top that issue off, they served the “Greek yogurt” in ANOTHER broken ceramic bowl. The server was really annoyed when I asked for another bowl. Again, what’s up y’all? Just throw broken things away. Customers do not want to accidentally swallow ceramic!!!! All in all, I do not recommend coming here. And don’t order the “Greek...

Located around the water fountain in the circle of traffic. Surprisingly, it was very quiet, even with being so close to the road. They have a lovely outdoor seating area in the shade, but also allows for natural sunlight. The staff are very respectful and allow you the space to enjoy yourself. If you need help with the menu they are very helpful. We had breakfast here and ordered the French toast and Mexican eggs. It was not bad at all. The fresh juices were also very delicious. We had the pineapple and green juice. All amazing and the best part is the affordable price point. You can’t go wrong here. It’s very relaxing atmosphere, definitely if you’re looking to have a break. This is the...

Update on Oct. 25, 2020, they don’t have any care for social distancing. Very slow service.

It used to be a great place to breakfast and expend the morning. I was a recurring customer for the last 4-5 years, but since last year the food quality decreased. My favorite was Cibeles eggs (baked eggs) it use to have two eggs, 5-6 small potatoes with rosemary, and 1 piece of bread sliced. Today they served 1 baked egg, 3 small potatoes and 3 slices of bread, and when I asked for more bread, that charged me 1$ dólar per 3 small slices of bread! 😱. Today was my last visit here. It is a shame how a good place can get twisted for the management (either new or old, they are not...