update: we ate there again recently and it was very good. The music was relaxing and not too loud. We will be back. Thanks for listening to your customers!
We ate at your restaurant 3 days ago and enjoyed the experience even though we had to ask the waiter 3 times to turn down the music. Yesterday we arrived around 4:00 pm and decided to try the beach tables so we wouldn't have to deal with the music and actually hear each other when we talked. The waiter said no to beach service even though other people were out there dining. We decided to sit inside, we asked the waiter to please turn down the loud music. He went in the back and obviously didn't turn it down. He came back and I asked again, he said he did a little bit but refused to turn it down more. There was only 2 other tables in the restaurant with people. We got up and walked out. Here is a message to the owners. YOU ARE NOT A DISCO, YOU DO NOT HAVE A DANCE FLOOR. PEOPLE DINE AT RESTAURANTS TO RELAX AND ACTUALLY HAVE CONVERSATIONS. We were very disappointed, we were lied to by a lazy waiter and when we said we were going to leave he turned his back on us and walked away. We will eat there again, if the music is reasonable and we can speak during our meal I will delete...
Read moreDefinite no. The place is owned by Crabster which is the 1st red flag but we figured we would give them the benefit of the doubt. Unfortunately it is as bad as crabster. Over salted, poorly cooked, over priced, oily. All around not good. Service is also terrible. We were 3 people. They brought out 2 dinners. We assumed the 3rd was on the way. After waiting 15 minutes and multiple attempts to get a waiters attention we finally asked about the 3rd dish. Waiter forgot to order it. When it was finally delivered it was basically inedible because of all of the salt. Despite everything we considered ordering dessert because we saw what looked like a dessert tray. Again we waited and waited and tried to make contact with a waiter. No luck for 20 minutes. When we finally did get someone's attention we just asked for the check. No chance we...
Read moreWent in for breakfast before our flight and the food was ok, I had the Nutella french toast and my husband ordered the chilakiles rojos with arachera but got the chilaquiles verdes instead. When we got our bill it was for $585 pesos and we left 700 pesos and as we were getting ready to leave the waitress comes and stops my husband and tells him that people usually leave 10% percent tip there. My husband starts to count the money with him and tells him that he is leaving more than 10 %. After my husband goes over the bill and counts the money with the waiter and explained that he was leaving more than 10% the waiter apologized to him. Begging for a good tip when the service was ok nothing out of the ordinary is crazy and embarrassing not only to us having to deal with this but to the restaurant...
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