Tarlets Coffee Centro — Restaurant in Puebla

I have been to Tarlets Centro, on many occasions, and I almost always order the same thing: a small café americano and a tart. If I order that as a ‘duo’, I get charged 111 pesos (a little bit more than that). But, if I spend time looking at the available tarts, and just order the tart I decide on, and a small café americano, I get charged 120 pesos - even though I have ordered the ‘duo’ many times, and I am known there. Today, I took a young Mexican student with me (from a school where I have been taking Spanish lessons), and she took a long time to decide which tart she wanted. So, when I placed the order, I asked for two different tarts (one for her and one for me), and two café americanos. I did not have cash to pay because it was a Mexican pay day, and there was a long line when I went to withdraw money from Citibanamex. So I had to use my ATM card to pay at Tarlets Centro. I was really annoyed at how I got charged by the young female at the front counter. She asked me to pay a 'propina' (a 'tip', like it was obligatory), and she also charged me separately for the coffee and tarts (120 pesos each for each of us, instead of 111 each for the ‘duo’). I consider that a 'propina' is a tip for good service from a waiter, not an obligation, although (when I have cash) I always leave a 'propina'. So I was really offended when I was asked to add a tip to my bill, being paid by a credit card, so I said: “No!” Then, when I saw that I had been charged 120 pesos each, I complained about that. But I was told the price of 111 pesos, for the duo, is only available if the order is for a 'duo'. I have been in Puebla since early November, and I will be here for two more months. But, from now on, I will not go to Tarlets Centro because they do not care about providing good (and fair) service to regular customers. I will, however, continue to go to Tarlets, at San Francisco, because the staff that work there are always well-mannered and friendly to me, even if I only order a coffee. The photo was taken at Tarlets...

Today, May 20, my friends and I decided to enter this coffee shop and enjoy some of the tatters they had. We decided to walk upstairs and order the special vegetable tarter and tea combo that was advertised by $79. They instead have charged us 110 for each of the Tartars + 35 separately for every salad that came with it. I didn't like the fact of being abused just because I came with 2 other tourists who didn't speak Spanish. I am Latino and felt horribly after both waiter and manager decided to bill as they did. I am Hispanic/ Latino, but experiences like the one I had today, makes me to talk bad about the abuse that some people commit against the tourists.

It was a one time bad experience, and certainly NEVER a place to recommend to my friends and acquaintances on...

This was such a wonderful find! Good, affordable food, clean and peaceful place with a 5-star view of the cathedral. I loved the fact that it had salad included in the package (the salad dressing was really good). My son had a mustard chicken panini ("petite" package, which is half a sandwich, and it was more than enough, and the bread was very soft, it comes with a salad and a drink andcosts only 77 pesos, which is less than $4 dollars). I had a tarlet deal (which is something like little pizza - lots of cheese, the portion is not too big but enough). The service was a bit slow, but we did not mind to sit and just rest from all the walking and enjoy the cathedral view from the 2nd floor of the restaurant). I will definitely return...