Barcelo Maya Kyoto Restaurant — Restaurant in Quintana Roo

If you ever tried authentic Japanese food before, you cannot say this restaurant makes real Japanese food. For sure, this restaurant is in Mexico not in Japan, but still, this is one of the restaurants in the resort hotel and should guarantee a certain quality of food. However, unfortunately not only the food quality and the service manner were terrible. The sashimi was not fresh at all and was too small, miso soup was served as a cold soup, and shabu-shabu was not a Japanese food at all. I wonder the chef ever had a chance to have a real shabu-shabu. I ordered a bottle of sake and the waitress asked me to pay while I was having my main dish, so I had to stop eating my meal and had to spend a couple of minutes for payment. honestly, all the waitresses were kind, but service skills should...

I would rank this place 4.5 stars so will round to 5 for this review.

Was fortunate enough to book 5 a la carte restaurants during our stay and I would rank this one near the top. The food was good, if maybe a bit simple. We were served fried rice and veg with our protein of choice on the teppenyaki grill. As with any teppanyaki experience the chef put on a fun performance for our table and was highly engaging.

Some of these experiences certainly felt a little more like fine dining than this one, but I think it’s great that there was some variance there. Because of this, and the agreeable nature of the menu, this felt like a restaurant I would prioritize especially if I was dining with younger family - though it was equally good for...

Was unhappy with the quality of the food. Aldo whats up with asking guests to wear masks to walk in and then to take them off and sit right beside strangers? I thought this would be a romantic dinner with my wife but instead turned into an awkward circle of mismatched people. In terms of food, The fried chicken was inedible; too tough and over cooked. Our cook was a really nice guy and entertaining but the salmon was way overcooked and deep fried instead of stir fried. I think they also used the wrong kind of rice. The salad was also cut too big and hard to eat. Out of all the resturaunts I think Kyoto was the biggest disappointment. Very sad since we were really looking...