Kibi Kibi Restaurant — Restaurant in Quintana Roo

Disappointing Experience at Casa Artista Restaurant (Considering the $900 per Night Hotel Price)

I want to preface this review by noting that my evaluation of this restaurant is based on its price, especially considering the cost of staying at the hotel—$900 per night. Unfortunately, both the food and service left much to be desired.

This restaurant is marketed as an exclusive option for guests staying at Casa Artista. If you’re not a guest, you’ll need to pay over $200 USD to dine here, which I find excessive given the portion sizes. To make matters worse, it’s not even served in a “course style” as you might expect from such a high-priced venue. Instead, it operates like a standard à la carte restaurant, where you simply order what you want.

A few specific issues we encountered during our visit:

Overcooked Lamb: The lamb dishes we had for dinner were overcooked, which was a significant letdown. Service Issues: Our server failed to bring us our dessert at the end of the night, which was a missed opportunity to salvage the experience. Flat Experience: Overall, the dining experience felt lackluster, and nothing about it stood out as exceptional. Disappointing Cocktails: The cocktails lacked the depth and flavor we’ve had at other, non-premium restaurants. To add to the disappointment, the restaurant was almost always empty during our visits, which speaks volumes about its appeal.

Overall, I expected much more from a restaurant at this price point and with such an...

I have gone to kibi kibi for a few days now for breakfast and dinner once.

Overall for a all inclusive restaurant, it is really not bad, but definitely is not fantastic. I had the omelete as shown in the picture. That was overall delicious. It has a nice shaped omelete with pork belly on top match with green bean puree.

For dinner I felt it was a bit lacking. The cheese lobster dish I could not recognize it was a lobster dish as I could not see or taste any lobster in it. The ribeye came pre sliced. It is not bad, but it is not fantastic either.

In the breakfast the server bring a box of pastry and I had a few of those and those were great. Service is great.

On the decor, it is nice but I found it is kind of humid...

Well to be honest, the breakfast is very good, makes you love this place, food is very fresh very delicious!

However, the dinner almost destroyed my trip, firstly, the lady who serves us is very unprofessional, i don't know it's because of she is busy or something else. But we waited for almost an hour for my main course, and she never come to add water or explain something; secondly, never ever order steak here, how could they can cook steak so tough and flavorless, especially i am asking for medium!

Overall, breakfast is good and definitely worth for a try, but don't waste your...