Mega Loft — Restaurant in Essaouira

I had an incredibly disappointing experience at Mega Loft. When we arrived, they informed us that the animation would be on the first floor, but to our surprise, it was only available on the second floor. This was misleading and frustrating, as it ruined the atmosphere we were expecting.

We ordered a crepe and a juice, which were shockingly overpriced. Then, they insisted that we order additional food in order to attend the animation, practically forcing us to do so, even though what we had already ordered was more expensive than the food itself. The staff was not friendly at all, repeatedly asking us to move from our seats—first because there wasn’t a table available for just two people, so they tried to seat us with strangers, and then again when a family arrived and wanted to sit together.

Because the food was taking so long, we asked them to pack it before it even arrived, and we didn’t see the food until we got home. When we finally did, it was extremely disappointing—nothing like what you'd expect from a "classy" restaurant. The quality was more on par with fast food, despite the high prices. The burger bun was a ready-made one, not freshly baked, and to top it off, there was no fork included. To make matters worse, the takeaway package was very, very poor—just a cheap bag.

Overall, this was a terrible experience—overpriced, poorly managed, and not worth the visit. I will not...

My wife and I were planning to go there for the NYE party that included a 3 course dinner and gnaoua show + access to the rooftop afterwards to end the night. We spoke to Abdou on the phone, who is the restaurant manager "so he told us", and asked us to come in to the establishment to pick a table and deposit a cash advance for the booking. We came a day before the event, picked a table we liked and left. To our surprise, comes the day of the event, we get placed at a table of 4 to be shared by 2 other pple and it was placed behind a wall where the show wouldn't be even visible. We asked to see him, he never came up to meet us so eventually we decided to leave. On our way down, we cross paths with him and he offered us a free drink to amend the stiuation. We refused his offer and left.... this whole situation goes against the concept of reservation. I would also like to add that we showed up super early. Being the night of NY, obviously everything else was fully booked or not the gnaoua vibe we had in mind. A restaurant manager without a word, he assured us that he was the one handling the restaurant part of the event and Othman was the event manager. Before writing this review, we saw a similar complaint here, a reserved table of 2 does not have the same rentable value as one where you...

Genuinely the worst food I’ve had in Morocco. Do. Not. Eat. Here.

I do not make a habit of writing negative reviews but it’s important that there is a balance versus all the unbelievably positive reviews that drew me and my family to have dinner at this restaurant. It was our first night in Essaouira and it was just a 5 min walk from our Riad. We thought we were so lucky to find somewhere with strong reviews just around the corner. It was a rookie mistake.

The menu is an odd mix of sushi, tapas, pasta, burgers etc. We decided to play it safe and go for burgers - every one of our burgers had beef that tasted like it had clearly expired, with weird slices of cheap cold ham added to the burger. It was not only disgusting but was truly unsafe to eat. The manager was very kind and could see how bad it was, so he offered us a free dessert, but we just wanted to pay and get out of there. Speaking of paying, not only was the food bad, but it was expensive too at £70 for 4 main courses.

To give you an idea how insane it is to eat here - we ate lunch the next day at La Coupule which is 500m away - and it’s like being on another planet - it has fresh tasty really well cooked food. And it costs the same as Megaloft! 🤯

So if you must go here, then maybe go for drinks on the terrace? Do....