Kimono — Restaurant in Almere

The host's behaviour and attitude made for a very unpleasant experience. I would have preferred that he tell us that he could not accommodate us with an apology and a smile rather than the way we were treated, as if we were a bad smell. Overall it left a bad taste in my mouth, and the menu looked unappetizing thereafter, so we left. It is a shame because, had we been treated with respect and told that there was no space available, we would have left, disappointed, but keen to return another time, either with a reservation or with friends rather than with our baby. As it is, we will never go back, because I don't like to be treated badly or upset in this manner. To the business owner, please don't bother to post a response making excuses, because your behaviour was inexcusable and to attempt to explain it shows just how much contempt you have for potential customers. I have no interest in spending my hard earned money in a place that is so inhospitable. To other parents, please note that this place is not family-friendly.

To be clear, we spoke in Dutch so there was no mistake in interpretation. As I clearly stated above, it was not that the host did not make a table available for us (he did and the table was perfectly suitable) but that he treated us as if we were a bad smell and greatly inconveniencing him. After that we did not feel like eating as we could not have enjoyed the meal. It is no problem if there is no room, it is a problem to be treated badly. The shame is not...

The food made me suffer throughout the night with occasional visits at the toilet. It was bad. Not sure what they put into my food, might have gotten food poisioning. I usually eat one meal per day and that was my one meal of the day, so there was no other meal that could have caused this. At the restaurant, I asked to have spring onions removed and I assume they took out the bean sprouts instead of the green onions. My ramen came out after quite a while and quite cooled down already, but I wanted to eat with my friend. By the time his ramen arrived, I had already picked out all the spring onions. My friend ordered beef and got beef, chicken and pork all at once. Drinks and foods came out one by one with a lot of time in between. Even the drinks could not come together. I am quite sure that some of the staff don't even really know how their food looks like. One waiter could not answer how the beef would be (minced or cut in slices), another waiter came with random food that was not ours. The only good part about this place is that it is fairly cheap (compared to Rotterdam and Amsterdam). The taste is mediocre at most.

If it was just for me getting poisoned by that food and everything else was fine, I wouldn't have written this review. Slow staff with lack of knowledge on their own food, cooled down food when served, mediocre taste,...

Don't come here with young kids! They have chairs for young children, so you would assume they care about young customers who also eat from their menu but they don't. We went there with our son (9 months) who we ordered several products from their menu for but he also gets purees to match his nutritional need for the day. They did not have any good way for us to heat the puree and also couldn't be bothered. One of the servers that came to our table (possibly the owner by his arrogance) seriously told us we should not have come there with our son if he was going to need food heated up because they don't account for young children. Then why have the chairs.... Besides that they also have no changing table or other way to be able to change a diaper. Oh and if you are a careful parent that does not appreciate every server dangling a full tray of food/drinks above children's heads with the risks of serious injuries if something were to be dropped on a child's head, don't expect sympathy from the owner because his words to us once we voiced this complaint were that his restaurant is not a children's playground and that we should then place our kid in a different place while his employees set...