Indonesisch Restaurant Betawi — Restaurant in Amsterdam

Unapologetically not sorry: One of the worst dinner experiences we've ever had. The issues:

We arrived around 8:00 PM, with only two tables occupied at the time.

We ordered the mixed rice (Nasi Rames), which should have been quick since the proteins and vegetables were already prepared and only needed reheating. Yet, we waited 1 HOUR to be served, despite there being just three occupied tables.

About 40 minutes into the wait, the servers were eating satay (meat skewers) nearby while we were still waiting for our food. By then, we had only been served our drinks.

The food itself was disappointing—overly sweet, over-seasoned, and with a stale, old taste. While we understand reheated food, this was unacceptable. As fans of Indonesian cuisine, we found it an unfair representation of Betawi food, doing a disservice to the Betawi community. We couldn’t even finish it.

When we shared our complaints with the owner, his only response was, "there were many people"—despite the restaurant being nearly empty.

Summary: Excessively long wait for what should have been quick-to-serve food. Servers ate near us while we waited for an hour. Food tasted overly sweet, stale, and poorly seasoned. The owner gave a dismissive and inadequate response to our concerns.

Disclaimer: This feedback is not an attack on Betawi cuisine or the restaurant but a sincere attempt to highlight the poor service we experienced. We hope the management takes this as constructive criticism and works toward improving their service and...

First things first. The most important thing in a restaurant is the food. The food was AMAZING (I am greek, I know my food, this was amazing food). I didn't expect it to be so delicious.

Now that that's out of the way, the place felt totally unprofessional: -they only took cash -the waiter touched the silverware by the part that goes into your mouth -there were only 2 tables and yet they brought us something the other table ordered -they had a cat around the kitchen -an old lady (probobly the cook) went in and out of the kitchen shouting -the food took quite a while to be ready

It was like you are in a home and a family is serving you at the best of their abilities (which is probably what it is).

Many things to improve.

BUT, I would TOTALLY go again and I would SUGGEST this restaurant since the food we tried...

Waiting time: 1 hour After reminder about the food: quickly get some food from the counter warm it up and serve within 2 minutes. The man was yelling something to the staff.

Food: some of food were good, but some were spoiled, tofu was spoiled, vegetables was spoiled, beef stew was like a desert, dried out sauce and beef.

While we were there we experienced a lot of complaints from other tables as well. Spoiled food. So we were not the only ones.

They don't accept any card, they accept only cash, feels like a black business too. Sneaky man sends everybody to withdraw cash from nearest supermarket.

Probably won't go...