I have been staying at the Novotel for over a week now, and have been to the restaurant a couple of times..... Food has always been great, and the staff have been fantastic to deal with.. It has been an amazing experience for my partner and I as we feel like we were made to be apart of the family.. My partner and I even had a celebratory dinner for our engagement here... We were made to feel like rockstars... The guys behind the bar were amazing and very friendly too... We ended up staying on for a few drinks after dinner... So many great memories of our trip to Amsterdam... Thank You so much to all of you...
Much love from...
Read moreService is awfull. I've just been ignored after finishing my meal althought multiple waiters kept passing in front of me with empty hands. Food? A disaster! I ordered a grilled steak, medium. Was Raw. Asked to be cooked more. Came raw. The boiled potato that came with it? Raw!!! I think the restaurant only survives because there's no options close by the hotel so guests just go downstairs to have some food. Terrible experience! For full discloser, i asked for the bill and complained about dinner. The restaurant didn't...
Read moreVery poor, its low average ranking is well-deserved. As others have mentioned, price/quality ratio is way off. Ordered steak sandwich, received what amounted to hot chipped beef (was technically steak but drowned in a gravyish demi and onions). Also overcooked but even if it had been perfectly cooked it wouldn't have made a difference. Service somehow managed to be glacial even with the low quality. Food was edible but that's about it. There are a million better options in...
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