I was a guest of this hotel and some of its branches in Europe for two weeks between 8 July to 22 July 2022 The hotel deserves to spread all over Europe now their pricing policy is carefully thought out Thank you for the identity maker Uniform room design for almost everything You will not feel the difference between Motel One Paris Amsterdam Berlin Zurich For me I liked the idea very much because I did not spend much time adjusting between branches and this was good for me not to lose time I did not bother to search for hotel prices in any city I was going to because a motel was always the cheapest without research and thinking As for the system, it was very bad, how can I not add the nights booked from the hotel directly to the loyalty program on my account in the Motel One app so far and other problems when paying at the hotel in addition to the difference in the level of the receptionist about how to deal with this system how come I can't change or modify my reservation only one option cancel all the reservation on the app was a frustrating and wasteful thing for the time
As for the Amsterdam Motel One, there is no safe box for valuables inside the room. The reception staff need training commensurate with the nature of their work. Better than I dealt with them. Julia was friendly, helpful, she makes Extra miles i appreciate her. I will never forget her because she guided me about places and restaurants with enthusiasm and I will never forget Mahmoud who was He deals professionally and helped me in a way that suits my needs and solves the problem of paying the money to extend the room, the receptionist Pedro, this is not suitable for this place, his style was very bad, poor choice from the hotel management The system must be linked to show the guest’s account and the extent of his loyalty and his history to the hotel in front of the receptionist, and make the advantage of cheak in early for the hotel client in all branches if rooms are available and do not tell the client no...
Read moreThis hotel is right by the conference centre and clearly caters to conference attendees.
Pros: the rooms were clean and comfortable and were cleaned regularly (on request). It is within walking distance of the conference centre. It offers bag storage, a bar, and restaurant.
Cons: the breakfast was ridiculously expensive for a very standard buffet style breakfast. Rather go to one of the many restaurants in the area that offers cheaper and far better meals! The window was large and let in lots of light, but the view was of the apartment complex across the street. Had to close the curtains to change, or change in the bathroom. Also saw things in the apartment across the road, so had to keep the curtains closed a lot of the time. The management were VERY rude, not only to me, but to their own staff. The gentleman checking me in was very new and in training, but the managers were being so rude to him, right in front of me. It was so unprofessional and uncomfortable. Then getting checked in was a mission, because it was not made clear that the room wasn’t paid for, but just reserved on a company credit card. Instead of making some concessions and helping to check me in, they were not only inflexible, but very rude as well, when I was asking questions (I was not rude to them at all). Again, the staff were generally very nice, but managers and higher ups were rude to everyone.
I wouldn’t recommend this hotel to travellers. It’s far from the city and not straightforward to get to. But if you are attending a conference, then this is a...
Read moreMy room (standard double room) was clean, nice and tidy. The bathroom was also very clean. In most hotels, no matter how expensive, I have always found mould somewhere on one of the grout lines in the shower, that was not the case here. Very pleasant! And my room was very quiet. I didn't hear anything from the room neighbours. So a restful sleep was always possible. The staff were always friendly, helpful and effective (not just warm words).
The bed was also wide enough - even for 2 people. I would have liked the room to have been designed for two people otherwise. The storage space in the bathroom is so small and sparse that I had difficulty placing everything alone, especially as almost half of the bathroom is blocked with a shower that is far too large (in relation to the size of the bathroom). Moreover, the shower has no door, so the whole bathroom is quickly flooded. But due to the lack of storage space, you don't know where to put your things. The towel rack is in the shower, but there is no space for it outside. The interior designer didn't think about that.
I would have liked to see a suitcase rack, a rubbish bin, a cupboard or a bedside table. There are only a few shelves and what you want to have by the bed you have to put on the floor.
Despite everything, I would book the accommodation again, you just have to be aware of the vagaries. All in all, the price and...
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