Customer service was really poor and indifferent. I asked the bartender if they had Prosecco, and he said yes. I then said I’d have an Aperol Spritz. He started making it but was about to put lemon in it, even though it’s supposed to have orange. I pointed that out, and only then he told me they actually didn’t have any. So I said I’d just have a Prosecco instead. The bartender sighed and rolled his eyes.
When I opened the piccolo bottle, I noticed it had no bubbles at all. I told the waiter about it, and he immediately said he’d replace it. He took the bottle and the glass with him — and then nothing happened. After waiting at least 20 minutes, I asked the waiter where my drink was, and he said, “Oh, it’s not supposed to have bubbles.” What? I asked where the drink I paid for was, and he just brought back my old glass.
Seriously?? The drink wasn’t right, and then they had the nerve to bring back the old one that had already warmed up and obviously lost all the bubbles. Really rude service, disrespectful behavior, and a complete lack of regard for the customer.If I could, I wouldn’t give even a single star — but one is the...
Read moreWould give 0 stars if possible. Listen — if you want a sports bar, this could be your dig. The individual servers are friendly and accommodating (in fact, some of the best service I've had in Amsterdam for a while!), alcohol is decently priced, food is sub-par (but that's what you expect in such a touristy area like Rembrandtplein).
Everything's what you expect BUT the management. The management is horrendous and throws their employees under the bus. A table left without paying their €170 bill at the bar and the floor manager told our server (incredibly lovely young lady) that the tab was on her, and pushed the blame on her saying she should have been more on top of the table. Fair, but you know what? Running an establishment is a team effort and that attitude was despicable.
So if you want to support a place that treats their employees fairly, this is not the place. If you want good food, this is not the place. If you want to stream some sports, go to...
Read moreTotal rip-off. I was in the area with a friend and he wanted to eat something quickly so we decided to try that pub. I picked fish & chips because it's something I really like. When the order came I was surprised to just see one tiny piece of fish lost in a huge amount of over cooked fries. I told the waiter that this is not what I expected and not worth 16€...seriously. She said "oh I'm sorry" and then took my dish and brought it back to the canteen, saying she will talk to the chief. She came back with the dish saying that this is a normal portion, but that they "kindly" offer to cook another piece. I said ok. After a few minutes she came back with it. I said thanks. But well, the fish wasn't even properly cooked...I didn't eat half of it. We asked for the bill and left rapidly, also they first refused to have us pay separately which I told was not right, I had to go to the counter to chat to some other waiter and...
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