We went to one of their jazz evenings, so we didn't go in the afternoon for a coffee, so keep that in mind.
The staff wasn't nearly available. The staff wasn't classified to do their job (they mostly hired really young boys that didn't know left from right, but that's understandable if you're 17).
Not every order arrived at our table, even though we asked for it several times. And every single item on the card was not even expensive, but super expensive. I get it, they hired a band, and maybe some actual cooks, and the inflation, and whatnot, but what you did get didn't receive well for what you did pay for. Two regular slices of mortadella, and two slices of Coppa? 8.50, please.
I'm sorry, but that's absurd.
The band was good, but that's the only positive thing I have to say about that night.
The floor manager/owner was just running around in a frantic episode (he even hit against me with his flailing arm while taking to other people, and didn't say a word to me), and the underage staff just stood there, frozen in time.
Please, next time: better staff, better food, better prices, okay?
I won't be there, but hopefully other people won't feel robbed of a great...
Read moreExtremely rude staff. Not knowing when they open, i entered a bit earlier, the guy told me they will open soon but are still closed, when i asked whether i can sit and wait inside (because outside was -2°) they refused and said i have to wait outside. I ordered pancakes and coffee and intended to study after i eat. I recieved 2 small american style pancakes (obviously not enough even for a child) and remained hungry. After a while i was asked a few times whether i want to order something else to which i replied that i dont, after which they basically told me that i have to leave if i dont order because they are a business and have to make money. Keeping in mind that this is a coffee place in the building of a university... I could have never imagined such an attitude... Not to mention that in the bathroom there was no hot water and the toilet seat was broken and this is a place that claims to be fancy or whatever, which is also represented by the prices. Would not recommend to my worst enemy and would never...
Read moreHad lunch here several times with my wife. Ambiance is nice, food and drinks OK. Maybe a bit pricey. Then I misplaced my expensive prescription sunglasses. As a last resort I decided to call all the restaurants and bars I visited over the last 6 weeks. Every single one of the 8 or so places were friendly and understanding over the phone and quickly checked their lost-and-found collection for my glasses, except.. for DENF. I was made to understand that they had to deal with hundreds of pairs (!?) of lost sunglasses on a daily basis and if I wanted to check if my glasses were found I had to come over physically. I indeed headed over there physically. No glasses. Today was my last time at DENF ever. Giving me BS when in need for a little help and making me drive downtown, because it is too much effort to briefly check if my stuff has been found, is nothing but a middle finger...
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