Gouds Glas — Restaurant in Gouda

Stopped by twice.

The first time, we had coffee/tea and cake. The coffee/tea was served with a small syrup waffle (“stroopwafel”). Very tasty. The cakes were by Dudok. Also, very tasty. We ordered the apple pie, lemon merengue pie and cheesecake. The cheesecake had been decorated with bits of syrup and waffle.

It was a warm day and the cakes had not been kept in the fridge. As a result, the cheesecake had started melting. And, the merengue had gone so soft that it slid off the lemon pie.

The second time, we had lunch. We ordered a soup and a sandwich. I very much enjoyed their special “Gouda” cheese soup. It reminded me of cheese fondue. I also very much enjoyed their carpaccio sandwich.

The carpaccio was served on sliced bread. My mum ordered the chicken sandwich, which was served on an Italian-style bread roll. She expected the chicken to be warm, but it was cold. Her sandwich also had grilled veggies, which were also cold.

Service could have been better. The male host was friendly and helpful, but the female hostess was a little condescending. In addition, the servers were a bit slow with taking our order and...

Went there yesterday evening and left terribly disappointed. My wife and I ordered the Chef's Menu, but they (a restaurant with seating for 200 persons) only had 1 serving left. (I would expect the chef to start providing options when there are 10 or less servings left). When ordering our after dinner coffee and dessert (a decaf Latte Macchiato and a Dame Blanche ice cream) it took 25 minutes to reach our table. - You'd think it would take 5 minutes to prepare, no more. When serving the coffee and dessert, one waitress was giving the coffee to my wife. The 2nd waitress, holding the dessert, was apparently eager to end her shift, as she threw (I realise the word is excessive, as the bowl it was served in, only travelled 1cm through the air and slid another 2cm's on the table) under the arm of the 1st waitress. Could she not have waited 5 seconds before giving me my dessert properly?

I see some promises in comments below to improve the situation others complained about, but unfortunately it does not seem to materialise.

Such poor service wasn't expected. Sorry, but Gouds Glas will not...

We visited for coffee & Dutch applecake. Our coffee came out luke warm even though it was ordered 'extra hot', however, this was quickly rectified but not without the waitress plonking the new coffees on the table whilst presenting a face like a slapped ass. Another waitress came along to check on us, who was lovely & friendly. The replacement coffee was good & with nice mini struuplswaffens. The applecake was lovely too.

Gouds Glas has a beautifully modern yet stylish interior whilst comfortable, they have spent a considerable amount on pleasing their customers' comfort, even providing heated cushions on exterior seating. The waitress with the face like a slapped ass, redeemed herself politely & with a smile as we left .. that could be taken two ways, but I shall air on the positive & have rated our experience higher than I had originally intended too given our earlier...