Kebaya Asian brasserie & bar — Restaurant in Haarlemmermeer

Thankfully we were not in a rush to catch our connecting flight because the service was so slow despite there being ample staff walking about—it seemed like the staff pawned off all the work onto 2 young women who were working there that day. The front section of the restaurant wasn’t even full, and the other section of the restaurant was completely empty excluding a few male servers who were all chitchatting. Moreover, the food was just ok & being Canadian I wasn’t shocked about how expensive a sit down meal at an airport would be but it was still pricy for the quality & flavour of the food we got. Speaking of which, I should have not finished the beef bulgogi I got as it had an odd sour taste I’ve never had before when I’ve tried this dish. Once arriving home in Canada I became so ill I’ve had to go to hospital to receive further treatment; while I’m not accusing this restaurant of food poisoning until I receive my test results back, I do find it oddly suspicious that out of all the food I’ve had at this airport, on KLM flights, or during my stay in central Europe…I only became ill after eating here. Hopefully there is another reason for my sudden illness otherwise this restaurant needs serious help; from poor service to mediocre food to potentially health and cleanliness practices. My parents dishes were fine but “a shame to these people’s cultures” as they said, probably because we have been spoiled in Canada with amazing, high quality Asian food from across the world and just expected better from such a nice looking &...

The spectacled Asian lady was unsmilling when she attended to me and my friends. After asking what language we spoke, she left and returned with a tablet menu but instead of letting us peruse the menu, she asked if we prefer noodles or rice. We asked her to let us look at the menu, at which point she explained how to order and quite strictly informed us to recheck our order before releasing to the kitchen; else, we have to pay for what we have ordered. During her explanation, my friend noticed the table was short of 1 set of cutlery and politely requested her to bring a set once she's done; she responded by saying yes she knows but she is busy explaining how to use the tablet. As a front line customer service provider, she should have replied in a better way and need I remind, service with a SMILE. Also, the price of the food there was not exactly cheap. The guy at the McDonald on the food court was much more friendlier and smiled despite being extremely busy with customers. Compared to Kebaya which had only a couple table of customers and definitely NOT busy. Needless to say, my friends and I left the restaurant immediately without ordering anything. Our meal at McD was so much more satisfying as the food was yummy, value for money and most importantly, there were FRIENDLY service (this review was not endorsed by McD :D). Lastly, I would have given a negative 5stars if I had the option...

Deceiving atmosphere. Don't be fooled by how mice the interior design looks like. The servitor lady was absolutely rude and unwelcoming. We were two, one of us got the food and the other had to wait for 15 mins only to discover that the shrimo soup was wrong. So we asked the lady to fix it, and so she brought it right back after one minute which she claims is an achievement while it was clear that they replaced the pork with shrimp on the same dish instead of cooking it fresh again. That resulted in a cold soup that we refused to carry on with this overpriced terribly tasting cold food. We were heading out with the food almost untouched, so she stops us asking us to pay for the table, so we asked her to wrap us one of the dishes but not the soup which we won't pay for. And even then and there she protested claiming she fixed it in one minute and demanding we eat it if she warms it up. We refused. Clearly this woman has no clue about restaurant business. She was angry and rude. When we finally paid, we asked for a receipt which she again had to make us wait for. We said PLEASE! If it is paper jam we leave without it! Thanks! It took a receipt printer to tell this servitor how bad it was for us. Anyhow the party to blame here is definitely owners and management, not the poor staff...