Lebkov & Sons — Restaurant in Rotterdam

Average food and beverages. Below average service.

The cashier was friendly. But the waiting times were too long. They were slow and inefficient. They also “messed up” our order. We ordered 6 items to eat-in. Half of our order was served as eat-in and the other half was served as take-away.

When we arrived, it was not busy. It was still a chaos though. First of all, it was unclear where we had to queue. Secondly, it took 3 attempts to order because the cashier was trying to do too many things at once.

We ordered the açai bowl to eat-in. But it arrived in a takeaway cup. A cup, not a container. It was impossible to mix in the granola. The açai was tasty. The granola was tasty too. We asked for a proper bowl and spoon and that made it much easier to eat. The açai bowl was small and, for 11 euros, they could have added some fresh fruit - liked sliced strawberry or banana.

We ordered 6 items. Each item arrived separately. We were told to sit down and they would bring our food and beverages to our table. However, we had to pick up each item from the counter.

The tuna melt sandwich was fine. Nothing special. The orange juice was good. The coffee was very good. However, it was not good value for money. You can get tastier food, served much quicker, for a lower price at the train station.

They have a bathroom for customers. It was dirty, but free. And, they had run out of toilet paper and...

TRUELY dissappointed as someone who has barista experience of over two years. Even an 1/10 is too much for service and food rating. I walked into the cafe, hoping to have a nice study session. I order an iced soy latte with some vanilla syrup. The first girl makes it quick which is the only plus in this situation. Right when I get the drink, I notice clumps in the milk. Weird, this is NOT supposed to happen, especially with soy milk. But I wanted to try it anyways. I take a sip and notice it is very sour. I immediately go up to the girl and ask her about the clumps. She says this is normal in soy milk. As a barista I have worked with soy milk AND I drink soy milk almost on an everyday basis, and this has NEVER happened to me. Anyways, I go back to sit down. I took a few sips and realized that this is really not good to drink, so I walk up to the next girl standing at the front. I asked her for a new drink, because i didn't like it. As a result, she gives me an attitude and asks me: "you already got a drink from my coworker right?'. I replied saying "no, I just told her about the clumps." She continues to explain "well, that's just how soy milk tastes!", with an attitude! I am honestly flabbergasted by the attitude of the second girl and her unwillingness to help a customer. As a barista I would never treat a customer like this. NEVER...

Stepping into this café feels less like entering a business and more like stumbling onto a stage where the cast has forgotten their lines. The baristas drift about as though rehearsing an avant-garde play, one in which every movement must be exaggerated and every pause stretched into eternity. Customers, few as they are, become unwilling extras, frozen in place, waiting for someone to acknowledge that the performance is, in fact, supposed to involve serving coffee.

What’s most uncanny is that they do see you. Their eyes pass over you, land on you, even lock with yours, but with the same vacant acknowledgment one might give to a chair or a coat rack. It’s not invisibility, but something worse: being noticed and dismissed in the same breath, as though your need for coffee were an unreasonable subplot in their leisurely drama.

It makes one wonder: if they don’t wish to serve coffee, why stage the performance of being a café at all? At this point, I suspect the espresso machine is just a decorative relic, and the real menu item is patience, though it is the only thing they consistently succeed...