Vlaamsch Broodhuys Bankastraat The Hague — Restaurant in The Hague

They have really good pastries. I've been there once and it was nice. Unfortunately today (Monday 28 August) the staff seemed to have a weird attitude. I felt like an inconvenience stepping in. I asked about their iced coffee, felt like I'm asking questions the lady wasn't feeling like she wants to answer so I ordered a pastry, she proceeded to pack it and I said oh I'll sit here. And whether I should order and pay now or later. I even asked her if she was upset because I was confused and the standoffish attitude. So she said I can pay later I said okay I'll sit outside and look at the menu. I did. The table outside was still dirty from the people before. I felt the staff talking about me before they sent someone out. She said she was new. I ordered a drink and told her that I already ordered a pastry at the cashier. I never got the pastry. When another waiter brought the drink out I asked if it's possible to clean the table. She gave me a fake smile and looked like, again, I was inconvenience them by asking. There were plates and glasses and crumbs on the table I had my laptop on my lap. And she just picked them up and didn't wipe the table. Still didn't get the pastry. So I got up to leave, because i felt unwelcomed. I took the glass back with me, waited at the cashier, was ignored for a good 20 seconds. Finally paid for my drink and left. I felt so uncomfortable by the whole interaction. Still confused as to what...

I would even give no star to the service. Profoundly dissatisfied and disappointed by the employee’s attitude this morning. We entered and there was only another table occupied (they were already enjoying their coffee). We waited for 10 min (the 2 employees were chatting between them) and when the boy finally came we ordered a Parisian breakfast. He promptly told us is not possible to do it as it takes too much time (to put together a slice of bread, croissant and 2 different spreads) and that maybe there will come more people and they would not have the ability to serve them all. We decided to go right away and he got his phone and swift his attention to it (probably a better way for him to spend the time, even though he should get paid to attend customers). We decided to come to the same brand on the Fred and got our breakfast fast even though there were more customers and the staff was also reduced to...

Are these ladies who work in these bakeries allergic to wearing gloves?? Am fed up of being served by people who think it is ok to Touch their hair/face Touch the cash machine And use the same unwashed hand to pick up my cake with same fingers and worse stab their finger into the cake to grab it! The next time my dear, i will embarrass you by asking you not to serve me or that i do not want the cake and that you wear a glove or use proper tongs to pick up a cake! (ref. @The asian lady) on 4 dec. Am fed up. Now name and shame! I deserve better service in an expensive bakery. @management.....