Domino's — Restaurant in Zaanstad

I like their pizza's, but the service....Last two times I was there I walked out really angry. Two stars only because of the pizza, otherwise it would have been 1. First time I just wanted a really light salad like bite before the cinema. I ordered a salad and after 10mins of waiting and finally getting up and asking about my order I was told they are out of salad. I got so confused and said that I have already paid and have been waiting for over 10mins, so what should I do now? Someone then just walked to the fridge and took out prepackaged salad and handed it over to me. I don't understand why this could not be done earlier? Also wen I asked if they had any cutlery I could use to eat my salad with, they said no. I ended going to the cinema hungry. The second time we walked in to grab pizzas to take away beore our bus. The screen showed 7mins, we had 14 until the bus. After 10mins wait our name disappeared from the board, we could see our pizza's sitting on the counter and when I got up to ask for them I was bluntly ignored by staff. They could see I was standing and waiting for someone to come up to me, but they just turned around half way and walked different direction. As a result we missed our bus and had to wait for another 30mins to get a next one. From a general observation, the kitchen is very busy. Everyone is trying to do everything and it ends up being disorganized. I'm sure not all drivers need to be in the kitchen, including some family members. The place could really use some...

The coke I ordered and paid for did not come. The delivery took forever to arrive even though the tracker said that the food was ready, it took more than 30 minutes from that moment for the food to arrive. The delivery person was really confused and when he opened his bag, one of the items fell on the floor, before he put it back in the bag and gave it to me as if nothing happened. Then he forgot to give me one of the items (other than the coke), which he gave me only after I showed him the receipt. Too bad, I am a regular customer of domino's in the UK and I really like your products, but it was such a bad experience :( I hope that you will proceed with at least the refund of my...

Absolutely shocking portion sizes compared to before. Paid full price for sides and given the mini small version get with box meals that are more than half the price with a box meal. Would complain to the store but history has taught me to not bother as the staff are rude, unhelpful and very disrespectful. Had stopped using for years after previous issues with this branch. Had one recently (box meal) was good and thought try again. Will go back to new York pizza again. Not worth it for just the...