I recently bought or try to buy a gift card for a store in Stonefields for my daughter and her friend. The customer service person said they don’t provide a gift card but a book of gift cards with 10 pages of $5 each. I thought that’s great so I bought it. I came home and looked at it to find out it is a book of vouchers giving a $5 off a purchase. I must say it’s been years since I’ve been tricked like this with very false information basically I spent $50 expecting $50 worth of product in a form of gift cards yet I am ashamed now to give it to anyone as a gift, because they would still need to spent money. I’m not sure if it will help much but I’m going to report it to...
Read moreI suppose whoever at the front desk who doesn't offer honest advice on what each customer order shouldn't be given 5 stars review.
Other than that, the frontdesk should be able to communicate fluently in both Mandarin & English because only a mandarin speaker can fully understand what each customer really wants. Ie, some orders are too sweet or less sweet that it leaves the mark of a potential true bubble tea. The front desk should be able to remind the customers that their drinks would be tasteless etc. So, give honest advice/opinion & be able to communicate in Mandarin will be the minimum requirement to do well in the future. I don't see myself...
Read moreI came in with my family to order some drinks today. We were shocked by how rude the staff there are, they seemed very racist as the Chinese lady who served us had a very bad attitude towards us, she even three the straws at us instead of giving us our drinks after delaying our order but was very polite to another Chinese man who she was serving at...
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