Ataturk Turkish Cafe Whakatane — Restaurant in Bay of Plenty

Absolutely horrible experience here. A hair was found on the food, and when the issue was brought to the owner privately, he blamed the customer! No apologies were given, extremely rude, and the hair was curled with white tip, inductive of it being in the cooking process. Owner asked about our race and tried to blame it on that. Ended up taking both out plates away and providing refund. Wait staff were very kind and apologized on his behalf. Horrible horrible owner. Will not be back

Edit: the hair was not the same color. The problem was bought to you privately to not cause a scene. You clearly dont know how to run a good business as this is clearly a customer service based business and you dont know how to even apologized/take any...

After all the great reviews, we decided to give this place a go. Wasn't as fabulous as we wanted..

The lamb shanks were okay. The chicken Iskender was great. The bread was alright but left us wanting better.

It was rather strange for us that the ?proprietor was chatty and charming with (maybe) local folks. He went about with his merry hellos and gave us a rather cold shoulder. It felt rather marginalising and even racist. Left us feeling if we did something wrong and not wanting to return. Such a shame..

Edit- After that reply from the owner, I doubt if any self respecting person would return. Remember, if you coyud post such awful language in public, what would you not do when someone is...

We had late lunch here sunny summer sunday arvo and it was awesome. The service from the young lady was friendly and fast, the food was served in about 6 minutes from request to table, and was fresh as could be, tasty, not at all greasy or suspect, and really authentic and wholesome. I really liked the whole vibe, the music, the layout, had a really welcoming and homely feel, lots of interesting decor, and i really liked all the photos of customers enjoying good food and a good time. Evidently the owner as well as being a fiercely proud Turk (Ataturk - national hero) is also very community minded, which i respect and admire. Big thumbs up for Ataturk - I totally rate and...