Five Stags Bar & Restaurant Cromwell — Restaurant in Cromwell Community

Skip this place and head for The Stoaker Room - that place has been really good in our experience. 5 Stags, on the other hand is utterly disappointing at all levels. We ordered fish and chips before tables around us arrived. After several surrounding tables ordered, got their food, and left we followed up on our order.Told it would be out shortly so ordered a pint to cheer up the experience - pint was totally flat. Was also made to feel I was putting them off my asking?!?... Waited another 20 mins and no food. Followed up again and told it would be out shortly. Since following up the first time, new tables had arrived, ordered, and were eating. Finally got our fish and chips after a 1.5 hour wait and the fish had been double fried; so it was a bit burnt and hard to eat. Fries were stale. Salad had wilted from the heat of the kitchen. No offer for a comp’ed or discounted meal. We got a curt “Im sorry”. $36 for a 1.5 hour wait for twice fried food. I’d imagine our order had been forgotten in some corner of the kitchen for an hour then, instead of making fresh, they just...

Have been going for meals every year with my family and I come here for holidays over the last 10years. Went for tea on Friday night, it was terrible from the start they didn’t have our booking which had been made on the Wednesday. Managed to get our table sorted, after making our order which our server (apparently the manager)clearly did not care, didn’t even look like he listening to the order. Half of our table got their order and their chips were cold. After waiting 10-20mins and asking our server when the rest of the table orders it was at least 40mins before the rest of the orders came out and it was wrong and cold. Chicken was cold. Had to ask 4 times to get sauce that was meant to be with the chicken and they still didn’t bring out the right sauce. The server didn’t even apologise once during the whole time we had been taking to get our meals, the server didn’t even look or say a word to us when paying for our meal. Very disappointed in the service and meal will not be going back. Such a shame for my family and I after supporting this business for...

This was my second experience eating at the five Stags. Two years ago it wasn't good and I was silly enough to go back again thinking things might have improved. The menu was almost identical and once again NO Venison on the Menu. Why call yourselves Five stags? We ordered the fish and both my mother and I were highly disappointed. The batter was disgusting, thick and cooked to a hard crust, which once broken through revealed a tasteless overcooked piece of fish. Neither of us could finish our meal. To our surprise the people on the next table had a pizza served to them. When I commented that we never saw that on the menu, I was told that there was another bar menu that we were not offered. When I went to pay and complained about the food, I got offered a $5 discount, whippee, only the find later that I had been charged an extra $8 surcharge because it was a public holiday. I would not recommend eating in...