Burger King Porirua — Restaurant in North Island

Each time have gone to burger king porirua they either stuff up our orders or something goes wrong so once before they double charged me if i didnt check my online banking i would have not known they also would never had told me i had call them they told me they just seen it after they done there flot bag at the end of night and saids come next day for my money of like 20buks other time missing hot chips this time i had to ask for our coke glass cups tonight at 7.22pm that we should have had in our large combos its not good and if there was another burger king in porirua i would go to them instead of this one honestly they are always all over the place and never on point like there machine with receipts are trails of them so when they had to look up order they dig through the pile of receipts its messy and just everything is so unprofessional they need to step it up and know how to take orders make orders also make sure not to charge more than they should be charging customers if i could gv them half star rating i would very poor service its not good how also when you as the customer have to ask were is this or that or i have been over charged now what kind of service you call this aye its not very good one but if my children feel like burger king im not going tell my kids no im going to check it all make sure all there also calculate orders make sure im not over charged in then i question the staff with orders why is it the customers job to do the job of the staff at burger king porirua thats sad and lazy well enogh said about this palce i think people yous get the pitcher they hardly smile at you either when customers should always be greeted with...

This is one of the worst experience we had, Ana who was the duty manager was so rude. We were a bunch of 6 people got into the store ordered food way before closing time we came so exhausted after our indoor game and the following happened. They took 15 minutes to take orders firstly where we were the only one in the restaurants remaining were drive through may be 4 or 6 cars. Ana who was the store manager was so rude literally asked us to leave when we were half way through the meal. I spoke to her and said we need to take our food and she responded as though they follow all rules of BK staying they have to close on time. BK person working along on that shift was so not happy and encouraged us to raise complaints by the way she behaved. Burgers where made so lame. Old vegetables soggy. Thank you BK we will no longer visit your BK anymore unless some necessary...

I usually get delivery from BK. But the times I go there and get food, I always notice how trash the customer service is unless it's a man but not sure about that either. One time I was ordering my food and a short South Asian lady was taking my order, there was a group of school boys picking their order behind me, the lady kept staring at them and when I asked for a hershey's pie the woman was lost staring at one of the boys. Don't wanna frame her for anything since I'm not sure but the point is focusing on who you're serving. She also served us like she wasn't getting paid. Yesterday also I went there, they served a man standing with a smile super friendly but when me and my mom went to take our orders, nothing 😹 everyone's tired at work but it aint ur customers' fault. Get rid of the stuck up moods and clean the restaurant as well. Food...