Noah's Ark Teahouse Lower Hutt — Restaurant in North Island

CAUTION: very poor health and safety standards

Bubble tea gave me a stomachache AND YET Very little or No safety standards within the store.

Health: I’m a big fan of bubble tea but Not sure why after drinking it gives me some uneasy stomach feeling. By the way I saw some flies flying around the bubble tea machines - I’m not saying the flies caused my stomachache but having flies around especially the area where drinks are being made is just unhygienic!

Safety: if you look at the silver hot water tank by the counter, what if something happens like an earthquake and the what if the hot water falls on the working staff behind or customers waiting during busy times at the front // not to mention I had a friend working here who injured herself from the hot water accident and so I’m concerned for other staffs and potential customers . And look at the plants in the cabinets , if they know it’s going to fall and break and hurt people, at least please insert some protection so in case an earthquake hits or a very clumsy customer or customer with young children comes in , what if they get hurt , literally anything can happen. Need to improve health and safety...

Once a nice place gone terrible.

Noah's ark is a good bubble tea store but the one located in lower Hutt is not one of the best ones in wellington, as a customer I should be able to receive good customer service which they failed horribly, the drink was alright but had to order the sweetness lower than usual due to the fact I had past occurrences with the drinks being made too sweet, which felt like drinking solid sugar syrup with some flavor. I'm sure I went on the wrong day as the staff looked different, but the system they do with people getting their drinks is awful, I know gongcha gives you a number which is helpful but for Noah's ark I'm guessing they can't afford that? So, when customers order the same drink, you really don't know when to go or not which is quite troublesome. Also do mind that the workers there tend to give you that feeling that they're...

As a regular customer of Noah I can honestly say their bubble tea tastes very nice. The customer service on the other hand (specifically Lower Hutt branch) is another story. The lady at the counter gave the impression she did not want to take our orders. I had brushed off a similar experience the previous day as I thought she may have had a bad day. I decided to come again today and again her attitude did not change. I had asked a simple question whether it is "normal to have tea leaves in the original bubble tea" as I had found some in the one I ordered yesterday. She scowled then said "no" and proceeded to look at me in an...