Zippy Central Bar & Cafe. — Restaurant in North Island

I wouldn’t go here if you have Celiac or are gluten intolerant. These guys seemingly don’t take any of that seriously. My mum was contaminated today when she made it very clear she was celiac. She asked what she could have from the menu as none of it was labeled GF, and they said they could make the chicken salad gluten free so she got that. Then once she had almost finished her meal she realised that there was a piece of corn fritter in her meal, which was not gluten free. And they even made her pay for half of the meal!! You Naagis are lucky I wasn’t in there with her, other wise I would have got next to physical with you. My mum is now suffering side effects from eating gluten. Do you even know the difference between gluten free and celiac? I bet you don’t. School yourselves. Hello stranger...

The coffee was brilliant and delicious made by a lovely young girl who had a great smile which was the highlight of our visit to the cafe. But the disappointing part was their breakfast The eggs Benedict with spinach $23 the eggs were hard not freshly cooked , the hollandaise is from a carton, would not of been so bad if it had been at least heated up, plus not much spinach or mushrooms My husband ordered the big breakfast the eggs not freshly poached along with everything else precooked including a small bowl of inedible gluggy mushroom stuff and the 3 small sausages which were deep fried, the hash browns were good, not good for $27 Come for coffee but...

Have been warmly welcomed here all week long. The food has been brilliant - the chicken wraps for lunch were delicious, the coffee was delicious and well done.

But the staff were phenomenal, warm, engaging and enthusiastic and generously genuine each time I visited. What struck me is that when I ordered my coffee to go, they’d walk around from behind the counter and to me, to hand me my coffee - most cafes just put it on the counter and make you come to them. These guys are always looking at how they can come to you, even though it’s small - it made an impression and I’d definitely recommend them.

Thanks for making my trip to Rotorua a...