St Pierres Sushi (Rolleston) — Restaurant in South Island

I’m a loyal St. Pierre’s customer and usually love your sushi, but my experience at the Rolleston location while heading out of town on a weekend trip was honestly more than disappointing.

My partner and I came in and ordered two trays of tuna sushi with double avocado on brown rice, plus I asked if fresh hot chicken could be made, as I’m currently pregnant and needed something freshly prepared. Unfortunately, none of the staff seemed to understand what we were asking for. After some confusion, they eventually said yes, and we paid $50.

We sat down to wait, but it became clear that the staff were disorganised and unsure of what they were doing — running around like headless chickens. When the chicken finally came out, the staff member said, “it’s not hot, maybe lukewarm.” That completely defeated the purpose, and it looked no different than what was already sitting in the cabinet. My partner tried it and confirmed it wasn’t fresh, so I couldn’t eat it.

We told them this, and they offered to put it back in the fryer to heat it up — which is not only unappetising, but completely inappropriate when serving someone pregnant. I then asked if they had freshly made katsu chicken instead, and was told yes. We double-checked that it would be hot and fresh. I paid an additional $10 for a very small tray of katsu chicken that ended up being fatty, not fresh, and nothing like what I’ve had at your other locations.

When our sushi finally came, the avocado we paid extra for was completely brown — inedible. I’ve attached a photo to show just how bad it was. We couldn’t eat half of it.

If I could give 0 stars for this visit, I would. The service was chaotic, the food was not fresh, and the overall experience left me incredibly disappointed — especially given how much we spent. I’ve never had such a poor experience at a St. Pierre’s store before, and I hope this is addressed to prevent other customers from going...

27/07/2018 - they make fresh sushi 🍥, rice balls and on request, just like any other St Pierre's Sushi 🍥. They opened the shop in the middle of this month. There are dining tables and chairs for those who want to eat-in. Friendly staff. Clean and tidy shop. Has a large selection of sushi 🍥 and rice balls.

Plenty of onsite parking 🅿.

They accept cash, EFTPOS and credit card payments, for those who want to know.

Would I go back? Yes 😏 Would I recommend? Yes 😊

Food: ⭐⭐⭐⭐. Healthy options. Ambience: ⭐⭐⭐ out of 5. Relaxing. Price: ⭐⭐⭐⭐ out of 5. Reasonable pricing compared to other bars and eateries. Nothing out of...

Very dishonest business in Rolleston. I ordered Fancy Platter #1 for our family party and the fancy platter coats us $43.9. But at Perrier Rolleston they swap out 10 salmon nigiri sushi with tuna and lower price sushi without notified us. And disappointed our children. As we picked up our order at 6pm and they closed at 6pm. It seems no way for us to ask for returns or exchange something else. See the photos for what I supposed to order and finally what we got. Really dishonest business and don’t wanna return this St Perrier in Rolleston again. No reply from st Pierre’s scammer. Will reporgg to this to...