We were enjoying coffee and biscuits from the cafe next door when, out of nowhere, a staff member lifted the mat and dusted the entrance. Leaves and dust flew directly into our faces. My son, seated on a small stool less than two meters away, squinted through the haze and said, "Mom, there’s so much dust." I was taken aback by the unprofessional, unhygienic, and disrespectful behavior. It felt downright humiliating. Though she quickly said sorry and began mopping, it was as if nothing had happened. This sums up their service and atmosphere.
Update
We regretfully ended up purchasing your coffee, only to leave it untouched in the car because it was bad. Attached is a photo of the cup and the transaction record proving our purchase. Your response shows exactly the kind of unpleasant behavior we experienced. What kind of person would retaliate in such a petty and disgusting way just because someone didn’t buy them coffee? Even if someone mistakenly sat in the wrong seat, is this really the way you choose to communicate? No business should treat its customers like this. This has to be the worst store in...
Read moreThe Coffee Shack is part of an interesting little food truck scene on Brownston Street in the town centre of Wanaka. It is situated just next to the Charlie Brown Crepes at the Dungarvon Street intersection. Opening hours are 6.30am to 2pm on Monday to Friday (closed on weekends).
I stopped here early one morning recently and enjoyed a Long Black (NZ$3.5). The drink was well made and tasted fine - what I expected of a Long Black coffee.
I liked the shack arrangement and decor. It was a nice atmosphere to stop and enjoy a coffee. Otherwise, just take-away to have while browsing shops in the Town Centre or to perhaps enjoy by the lake.
In the end, this seemed like a good local business worth supporting during...
Read moreExcellent flat white. Well extracted with a good coffee flavour and the milk wasn't piping scalding hot as what I had tasted for the past 8 days in South Island. Easily the best I got in South Island.. Closes at 3pm though. Will be back!
update my review. i was there the next day and order another flat white but this time a large cup as i was pleased with the regular cup i ordered the previous day. This time round i am not sure is it because there were more milk added without compensating for more amount of espresso, the coffee feels weak and i could not really get the same flavours like the previous day. I was in a hurry and there was a crowd, hence i did not ask for my drink to be done again. not a biggie. i...
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