Domino's Pizza Cambridge NZ WAikato — Restaurant in Waikato

Ordered from this particular branch 3 times now, wanted to give them a chance... The first time we ordered was in store, it was a Friday night and there was a 45 minute wait which was fair enough with it being Friday night and all, however after returning home with our food we noticed that our lava cake wasn't included with this order. It was busy after all and we didn't go back to ask for it and the rest of the food was good so I gave them the benefit of the doubt.

The second time we ordered online and it came fairly quick however we ordered pepperoni puff rolls and got lava ones instead, this time we did ring up and ask for our correct order... The girl on the phone sounded quite unexperienced and when I said it was incorrect she said asked "so did you want us to send another one out?" I said "yes please" and then she said hesitated and said "OK bye", she just sounded like her customer service skills were a little non existent, I felt like it was probably her first job as she sounded very young on the phone so really I'm not complaining her conduct more the fact we never actually received said pepperoni puff rolls in the end anyways.

This time our food came fast and all of it was here this time but unfortunately it all came under cooked, I happy to wait longer if it means my food is actually cooked... I think probably this is the last time I get pizza from this branch which is a shame because domino's have a really...

We are high school students trying to sell pizza at our school for market day. so we ordered our pizza over the phone and he was very unclear and hard to understand. he was unclear as to what we had actually ordered and was not nice to us. we ordered and the guy came to our school to drop of the pizza and he charged us $78 DOLLARS for 4 normal pizzas this was radiculaous as on there website it only said 23 dollars witch we had budgeted for. so when it came to us asking for a refund he said no no you pay now. Afterwards we looked at the reqipt and he had charged us 32 DOLLARS for a mediam meat lovers pizza witch is crazy it should have been the same price as the other pizza witch was 11.50. we feel very hurt by the untrust worthly employemy called Rashesh who was the man that scammed little kids of there precuse money. Also when he tried to park he almost hit all of us and gave us all trauma from...

I am writing this review just because the same thing has happened with me so many times. Maybe this time management with take some strict action. I recently visited your Domino's to place an order. Unfortunately, I noticed that some staff members were using their personal phones during work hours, which affected the service quality. Even my pizzas were not cut properly as i noticed the person cutting pizza was using his phone and other staff member was talking loudly to someone over the phone and they didn't even noticed me standing on the counter.

Been to other fast food places but haven't seen staff using their phone during working hours. I understand that occasional use might be necessary, but excessive phone use can impact customer experience and...