This will be a long review and I will include everything to be fair. We went there before a late-night train trip, so were wearing casual clothes unlike more dressed-up customers. We arrived around 9 pm but many people showed up after we did. We wanted to sit outside and were told we could sit inside and switch to an outdoor table when available. And we did switch in a short period. My friend ordered an expensive glass of wine but she didn't like the taste, so she asked if she could get coffee instead. This might not be very common in Norway but not unusual in the US. She asked very politely knowing this, and was told the coffee would be extra. This all happened while we were waiting for our main course. It took them about an hour to serve it. People who arrived later than us were served and finished their food before we were served basically. The pizza was good but was served lukewarm, if not cold. We didn't complain and ate it. Then we ordered desert and coffee, and were told about 15 mins later that they ran out of strawberries and couldn't make the deserts. At that point we were already served our coffee but they were lukewarm, too. Also, I ordered amaretto custard gelato and biscotti and I am sure it didn't have strawberries. When it was time to pay, we mentioned how dissatisfied we were with the food and how much we waited. They were very responsive and we were not charged for the things we didn't like. Overall, it wasn't a pleasant experience. My husband lives in Trondheim and I am here only a couple of months. I had been wanting to try this restaurant for months and we wanted to do it when my friend from the US was visiting. I don't think that I will go again or recommend it to anyone else. It could be just us, maybe other people have a much better experience. It is supposed to be a up-scale restaurant and it looks and smells amazing. I don't want to think that we were treated the way we were because it was obvious that we weren't locals but could be case. And I am only giving it three stars because they were very polite and tried hard to reverse the bad impression they gave at the first place.