Cafe Bar de la Casa del Corregidor — Restaurant in Puno

Food and coffee is good, service isn't.

I had the empanada de trucha and the capuccino. Both delicious. The place was pretty nice. We sat in the courtyard.

The service wasn't great. When we ordered dessert the server completely forgot about it. 30 minutes later we asked him about it and he said the restaurant had suddenly gotten an influx of people that they hadn't anticipated and that's why it was taking so long. We ended up canceling our dessert order and it took him 5 minutes just to cancel it and bring us the check. When he brought us the check he repeated that the restaurant was too full. He barely apologized and I felt like he wanted us to feel bad for him. We were a table of 3 people so it's not like it was our fault that they were unprepared. I get that restaurants get busy sometimes but I didn't like how the server handled it.

There was also a little girl that kept coming into the courtyard every few minutes and would let her dog run around each table and then yell at anyone who tried to pet her dog and then she would leave, then a couple minutes later she would come back and do it again. This happened like 7 times and the workers didn't do...

I recently dined at this establishment and had quite a mixed experience. We ordered an alpaca burger and a chicken burger. The alpaca burger was a pleasant surprise, delicious and well-prepared. However, the chicken burger was a different story. It was incredibly tough, to the point where it was impossible to bite through. This initial disappointment was somewhat mitigated when they replaced the chicken burger, and the replacement was at least edible. You were given around 10 chips which tasted good.

However, our patience was tested when we had to wait an excruciating 20 minutes for the replacement burger while others around us were being served. What added to our disappointment was the fact that no discount or refund was offered for the inconvenience caused.

This place had the potential to be a great dining spot, but it fell short due to mediocre service and poor quality control. It's a shame that such a promising experience was marred by...

We visited this restaurant three times over the course of two days. The first time was excellent. The food came out with decent speed and was tasty. We went back for drinks that night and had a 4/5 star experience. We made the mistake of going back for lunch the next day. I don’t know what was going on but it literally took 1 hour and 15 minutes to get a salad and two quinoa burgers. We had to ask the waitress if our food was still coming.. never got asked if we wanted a second drink even though they were empty for about 45 minutes while we waited for the food. Other diners were also upset and people kept having to go to the bar to ask about food because they needed to leave for tours. Luckily we had plenty of time but still… that was a long wait and the burgers were not good. I guess I’d say to go at off hours and make sure you’re not in a rush. The environment is very cute.. they just really need to...