Greenwich — Restaurant in Cagayan de Oro

No one was eating in the restaurant. Everybody was WAITING for their food. Instead of dining in, we had our food to go. Lo and behold, if we did not double check, they would have forgotten the frozen cake (by the way, just some cake, nothing amazing, don't order). We told the crew but they insisted it was complete. Only then when they double checked that they admitted their mistake. And yet, they did not give us our drinks. Lastly when we arrived home to eat our food (which was by the way late at night already), there was hair in our food. No one was using hairnets that shift. Disappointed AF. And lastly, no provided...

I rarely leave negative reviews, but after visiting and reviewing their past feedback, I felt it was necessary.

The service was subpar. Despite being a fast-food establishment and having only a few customers at the time, we waited an unreasonably long time for our food. It had been 40 minutes since we placed our order, as confirmed by the timestamp on the receipt. However, when I raised the concern, I overheard a staff member dismissively claim it had only...

Quite disappointed with the service. They delivered the food first before the drinks and one order we had was served incomplete we had to wait an hour or more before they were able to comply all that was ordered. The workers dont look too well though, they seemed uninspired with their work. What is the management doing though? I hope this does not happen some of your customers this is really...