Redtail Shrimps & More — Restaurant in Cagayan de Oro

Last month, I've got the chance to visit Cagayan de Oro for the 2nd time. Though it was not for vacation but because my work requires me to do so, I still enjoyed my stay there. One experience that I won't forget was when we dine in RedTail Shrimps & More.

It is a newly established seafood restaurant in Cagayan de Oro that has been making its way to the food industry. According to Mr. Eddie K. Garbosa of Mindanao Gold Star Daily, RedTail Shrimps just started last April 2014. Ted and Angela Jalad, the minds behind this successful seafood restaurant in the south thought that they want their experience in USA be felt by the Kagayanons through their unique recipe and style of service. And I agree with Mr. Garbosa that they indeed, have been true with that vision.

As my first try to have a food blog entry, I will rate this place according to the following: Taste Service Price

Taste (5/5) - We have ordered the following items: a. Shrimps with mild spicy redtail style sauce b. Fisherman's catch with mild spicy captain's redtail style sauce c. Stuffed crabs and d. Seafood rolls

What can I say? The food there were really great that I forgot that I was on a diet! hahhaha. The fisherman's catch is a variety of seafoods which includes shrimps, squid, mussles, crablets & clams. I am a shrimp-lover and I have lost my count on how many have I eaten from what we ordered. But believe me, we are 5 in the group, and one serving of shrimp can be enough for you. Another hit for me was the .redtail style sauce. It so delicious that you want to pour it over on your rice, Sabi nga namin, "sauce pa lang, ulam na" I thought I was on seafood heaven that day.

Service (5/5) - The staff were courteous and kind. They are all smiles when they served us our food. Also, even though we know hat the food will still be cooked for us, our waiting time was not that long. It was a plus factor for me since I was so dead hungry that time already.hahaha

Price (4/5). Aside from the food that I mentioned above, we also ordered 3 mango shakes and 2 iced teas plus 5 cups of rice. All-in-all, our total bill was 1,600+. Although, The price was not bad for a seafood restaurant and considering the kind of service they gave us that day,I still deducted 1 pt from them and because of 1 reason: that is kuripot lang talaga ako.haha

Our lunch has been uniquely enjoyable for me also due to the fact that they didn't serve us spoon and fork and instead gave us hand gloves. Yes! this restaurant, encourages its customers to eat with their hands. However, I just don't know if they will serve you utensils if you requested them since our group tried to follow their "nakaugalian". And this was my first time kumain ng nakakamay in public

Overall, this place is a super recommended place for me when you want to enjoy a sumptous seafood lunch/dinner with...

NOT RECOMMENDING!! We ordered a chicken basket worth ₱390 fpr 5 pcs chicken because my husband had been craving it since the last time we ordered. He was initially satisfied, but unfortunately, the chicken served to us was hard and disappointing. We believed it was recooked, possibly from a canceled order.

I complained and asked the staff to try it themselves, but they refused. Without tasting it, they claimed it wasn’t hard because, according to them, it had been "pinched" in the kitchen and seemed fine. We were left waiting too long for any real action to be taken.

We requested to change the order to shrimp, but their decision took so long that we eventually decided to leave. They gave us a small discount on the 2 pieces of chicken, which we could barely eat. I asked to take the rest home for the dogs, but later felt bad even offering that to them, so we just left it behind.

In the end, we ate nothing but the cucumber juice and shake. The rice was taken out, and our total bill was ₱577.50.

Not recommending this store – poor service, no proper way of handling customer complaints, and inconsistent...

I gave 4 stars on this because I was disappointed with the king crab. I asked the waitress to not overcook the crab as most restaurant tends to do that with a busy restaurant, but yet again it is overcooked. I love their shrimp with the coco loco sauce, I will go back because of this and will give them a second chance.

I was also disappointed in this resto because, I know we already paid and I know that there's a lot of people waiting outside and me and my friends were just talking a little bit because we're waiting for the food that we ate to be digested but the waiter asked us to leave the table already, I did not react since I genuinely did not want to destroy the ambience we had with my friends an we were going out already. I know I'm ranting, but I just hope that restaurants would think also not judt the money but also the...