Ribs & Bibs SM CDO Downtown — Restaurant in Cagayan de Oro

Returning for a second time, we enjoyed very much the baby back ribs and salmon. The dining experience, however, was marred by the inadequate service towards the end of our meals... when we were ready to order desserts and coffee, there was no effort to clear the table of the dishes and cutlery and glasses we had used, so we had to take out desserts on a messy table. When we asked for the bill, we found that we were presented with 2 separate bills, without explanation. On inquiring we discovered that the desserts and coffee were through a different POV. It seems that we had to do the calculations ourselves in order to figure out what our total bill was. Additionally, one bill had included the senior discount, while the other didn't, so to rectify the situation, we had to represent our IDs a second time. One of us spoke with Anna, the team leader, to explain that, although we had excellent meals, the experience at the end did not result in a final positive experience. We sincerely hope that management will do the proper training of staff so that the service level can match the good quality food offered. Staff were pleasant and smiling but need to be more efficient in the way they serve guests and pay attention to clearing dishes at the appropriate time when guests are ready to order desserts. Wishing this business well in making these...

Ate here with my mum. It wasn't peak hours so there weren't a lot of people. The portions are big if you're a local and not big on consuming a lot of food. I was thinking one plate was for two people or something. XD

The grilled chicken pasta was delicious and creamy. But the chicken was so dry even the sauce couldn't save it. I was struggling sliding it down my throat. The plate is neat and heavy, it doesn't feel like it'll flip when you're digging in.

Ceasar salad with additional tomato soup was ok. I enjoyed the warm soup. Salad was so-so.

Their cucumber lime drink tastes refreshing. I couldn't finish everything since it was a tall glass. Had a lot of cucumber shreds left over.

Customer service actually responded to my mum politely. Props to them for being patient. They also provided...

Food: Everything was delicious and satisfactory. The seafood platter contained generous amount of seafood. The batter mixed with the seafood is just the right amount, and it's not overshadowing the taste of the seafoods. The two dipping sauce offered variety of flavors to the seafood, enhancing its quality. The chicken was delicious as well, especially the Set A. The ribs were soft and the sauce added to the deliciousness of the meats. The cookie skillet, the cookie is soft, delicious and crumbly while the ice cream is the perfect flavor to mix with the cookie.

Service: Ma'am Jel was our server and she was so nice. The service is top-tier, as the staff ensured that our food arrives fast.

Atmosphere: The atmosphere was so nice and...