Jollibee — Restaurant in Iloilo City

We ordered 2 servings of 1 pc chicken and requested we get the thigh. The staff then agreed and even repeated that we requested thigh. However, when we received our order we were served chicken breast. We told the staff it wasn't thigh but she insisted it was. She was coming off as rude and out right disrespectful when we told her we would give it back if it was wasn't what we requested. She then told us "ano na sir haw???", while glaring at us. As to not cause a seen, we just walked away. They should've told us from the start that thigh wasn't available so that we would understand. The service is very poor and staff should be trained to be respectful...

My sister in law bought 2 orders of 2 piece chicken meal and 2 orders of spag for takeout today. As we head home she was complaining that it took 10 minutes before she had our orders,.when we arrived home we found out that we only have 2 orders of 1 pc chicken and 2 spaghetti while our receipt showed that we paid 2 orders of 2 piece chiken..Its so disappointing that we cannot go back to have our meals changed because we were already home and my pregnant wife and our 3 y/o already ate some of our orders..i hope you do something about checking the receipt and the actual meals that you release to your customers,.we just wasted our money because of...

I told the cashier I want to order a supermeal with half spag, chicken and I will upgrade the fries into large one and she told her co cashier that the name of value meal is VALUE MEAL C. And they both punched it. When my order came I checked it and I received half spag, a large fries and a yum burger. Nag ask ko sa ila if abi ko chicken sya pa nag taas ang tingog kag mag hambal nga value meal C daw hambal ko. Duh? Wala ko ya nag hambal value meal C . Hambal ko ya ang spag with chicken and fries pero upgarded yo large fries lang . Ok man tani nga nag hambal nlng sya nga ai maam burger na upod ya nd nga sya pa isog. Manner man b...