Jollibee — Restaurant in Mabalacat

IF ONLY I CAN RATE 0 STAR. WE ORDERED AT 7:30 AM, VIA JOLLIBEE DELIVERY APP ( WHICH THEY EVENTUALLY BLAMED, WHEREIN IN FACT THEY'RE AT FAULT KASI UNRESPONSIVE YUNG NAGCHECHECK NG APP WHOEVER IT IS). WE HAD TO PICK UP OUR ORDER PHYSICALLY, BECAUSE THEIR HOTELINES AND MOBILE NOS. AREN'T WORKING.

WE WAITED AGAIN FOR ANOTHER 15 MINUTES AT THE STORE, THEIR STAFFS ARE PROBLEMATIC.THEY GAVE US OUR ORDER ON SECOND ATTEMPT, WITHOUT INITIATING COMPENSATION WITH THE MESS THEY CAUSED AND THE DELIVERY FEE FROM THE APP.

STAFFS, AS WELL AS THEIR MANAGER SHOULD'VE BEEN MORE EMPHATIC. ALL OF THEM AREN'T GOOD AT PROVIDING SERVICES....

If I can give a -10 score I will. Let the receipt speak for itself. As you can see bill is 122 crew Angel E. just simply use the eGift code and took out all the amount of 200 without even informing the customer that it's should be max out after she punch it and redeem she just simply say "She cannot give cash change" with a smirk that is visible to her reaction. Worst is even the manager Ralph didn't even try to give other options. Not worth it to spend time with but this is a lesson to each customer be careful . Didn't even apologize for ...

The manager named Lorie declined to help us charge my mom's e-bike.

Story: My mom hangs out at Jollibee with her friends and drives using her e-bike and suddenly went on low battery. We tried to ask this branch if they could allow us to charge the e-bike and the manager says no.

No spirit and sense of helping a customer in need. Never to eat in the branch Dau...