McDonald's — Restaurant in Muntinlupa

Warning: long review. I tried to be objective.

Drive thru for both Mc Cafe and McDonald's : 2 thumbs up

Dine in for McDonald's 2 thumbs up Mc Cafe dine in sucks. Nobody's available to take your order

Children's Party: heavily disappointing Reservation sucks. Took 1 hr just waiting for someone to talk to. Cedric was polite. I tried to be considerate that on weekends they are busy because have too many parties. Calling their landline to confirm number of attendees was impossible. The number was provided by their hotline. I tried calling everyday staring 1 week before the party as agreed. We arived 1 and a half hour before the party. Their recruitment team used the party area as waiting lounge. A fee minites before the party the loot bags were not ready. My daighter's name was still being printed. They said they'll do a head count so that if we need to add more we can do so. They did not. So the guests kept waiting for their food. Buti nalang I had a my guest list as basis of the actual attendees. They said they already served all food so mag add pa daw ba ako. I just said charge me if necessary but we agreed dapat nag head count. Buti I had that list. They could have charged me 9 additional pax. The mascot Birdie did not know how to entertain. Kaya pala picture picture daw. 5 minutes he left na. Nagulat lahat. Hosr said mahiyain daw kasi. Imagine if I paid p800 for an extra mascot? Settling the bill dapat 1 lang kausap. They took advantage when my husband paid the bill then came back may kulang daw. I added tumblers kasi wala silang game prizes. Addl p285 on top of the p9k paid then p2k DP. I didn't know my husband handed another p1k bill. They came back with a manual receipt so no basis on the amount given. Hubby ws busy loading our stuff in the car. When the host gave me the change akala ko ok na. When we came home husband tells mw kulang sukli. P500 short. They did not have toys or lootbags and refused to sell additional. Even GCs sana for game prizes. So warning lang please bring your own goodies. Buti nalang I did. Sabi nila depends daw kasi sa contract. I kept calling them nga kaso wala sumasagot di ba. Tsk tsk! Their only option for the cake looks lime a very basic white marshmallow cake. P1k din. To follow the theme I ordered sa Babycakes around the same price. The small one lang just for the candle blowing ceremony.kasi hindi iaallow iserve sa guests. Even cupcakes.

I hope that they can improve their service. Sayang kasi. I love going there when I'm in Alabang. Drive thru...

This photo is not from this branch . Dahil ba dito kaya ang ru rude ng staff nyo ???

Zero dapat e . Sa maraming beses ko nang umorder dito na walang magandang service ngayon lang ako mag bibigay ng feedback dahil sa nangyari kanina .

Kinausap sila in a nice way ng manager namin kasi nga mali talaga sila . Hindi nila ininform na walang card payment sa isang counter . Tapos meron naman pala sa kabilang counter . Inintay muna nila makapag pay ng cash bago nila sinabing meron naman palang card . Walang cash na dala yung kasamahan namin dahil late night na kaka out palang from work . Di na makapag withdraw .

Kakain ka nalang mawawalan kapa ng gana .

So pagkatapos sila kausapin ng walang sorry manlang naka titig lang ang yung dalawang chubby guy isang tall at isang short at yung isang kahera busy busyhan . Umalis na kami pabalik sa table namin . While kumakain napansin namin na pinag titinginan at pinag uusapan kami ng mga staff nung guard at nung crew na naka green uniform . Super obvious dahil habang nag uusap sila naka titig talaga sila sa table namin .

Tas bumalik ako sa counter kasi ipapa take out ko yung order ko . Di nila alam na kasama ako nung manager namin . Nag uusap yung dalawang chubby guy .

Payabang na nag uusap

I think supervisor yung isa naka gray na polo shirt .

KUNG NAINTINDIHAN NILA BAKIT SILA MAGCOCOMPLAINT ?! WAG AKO ! Sinabi pa nung isa na manager daw nila yung kumausap saken .

dami pa nila pinag uusapan nasa counter pa sila nag rarant . Samantalang nung kinakausap sila ng maayos mga naka tanga lang walang mai sagot pano puro unprofessional .

Marami nako reklamo dito e . Lalo na nung buntis ako tinanong ako bakit daw pumila ako sa priority ?! Laki laki ng tiyan ko tatanungin moko ng pataray . Tapos super tagal pa ng service nila . Ang aattitude ng staff sa totoo lang . Parang mga taga ayala na mayayaman na nag oojt lang . Kaya ang aarte .

Palitan nyo lahat ng staff nyo maliban don sa manager yata yun na mejo maldita ang muka tuwing morning ko lang sya nakikita pero maayos sya mamalakad .i think nasa mid 40’s ang age nya maliit na babae. Pinagagalitan nya staff nya pag makukupad . Tsaka sya lang ang maayos makipag usap...

The Alabang Town Center branch of the fast food chain. Actually, I'm not sure if the property is still part of Alabang Town Center, but it's right up in one corner outside the mall.

Not much really to say, as it is largely like any other McDonald's. But what I like about it is that it's a large branch that has the children's play area in a separate side building, so they can be as rambunctious as they want to be there without disturbing the main dining area.

This side building also has a small dining room that can accommodate functions or parties of up to 60 people. The main building also has a bigger party area that can accommodate up to 100 people, and which can be opened to regular diners...