Such poor service! My friends and I waited for one hour to get a table. The people that came after us got a table before we did. Finally, we get tables since we suggested for 2 of us to sit by the bar, while the other four sat behind us. They got our orders in advance (one hour advanced to be exact) and we still waited for a long time! The annoying part is, while waiting for our food, a waiter gave us our bill! Can you imagine our faces when he handed the bill? We were hungry and annoyed from waiting and that’s what he does. Note that when we actually asked for the bill, it took them forever to give it.
I got so hungry that I ordered Aji Tamago for 80php, overpriced if you ask me. There was really nothing special about it.
And then finally, we got our food! Their best seller, according to the waitress - Shoyu Tonkotsu Ramen 380php.
At first it was good, maybe cause I was hungry? I don’t know. Then I bite the pork, all fat on my first bite! How lucky right? Then after a while, it just got too salty. I didn’t finish it. For my friend, it was too fatty. The other one said it was too creamy. Don’t get me wrong, I love ramen. I eat it all the time when I go to Japan, but I just really didn’t enjoy the food and their service. If you’ve tried authentic ramen in the streets of Japan, you’ll understand where I’m coming from. My friends and I didn’t get what the fuss was all about with this restaurant. Never going back. The wait was so not worth it. Would have given one star, but I liked the...
Read moreYushoken wins WORST customer service!! Ordered the shoyu maze soba but just requested that they don’t put the raw egg on top because I’m pregnant and can’t eat raw egg but the waiter refused and said they don’t make any changes to the dishes and that he can just give me a spoon to take it out so I asked to speak to the manager to explain why the raw egg can’t be in my food and the manager also refused my request. Instead they told me to order something else. They made me wait 30 minutes (he even called their area manager about the concern) just to tell me they still refused to omit the egg in my food. So at this point I’m even more pissed because they made me wait so long just to tell me no and they didn’t even have my food prepared yet. ABSOLUTELY ZERO CUSTOMER SERVICE! When I asked what they would do if I try to remove the egg from my food and it breaks in my food they said “we’ll just replace it with a new one with the egg again” seriously? They would rather have to make the dish again instead of just not putting the egg on top? Makes no sense LOL so if someone with allergies or medical restrictions eats in their restaurant they won’t make any changes to their food and would rather get bad publicity than be...
Read moreDefinitely one of the best Ramen Restaurant that I have been to!
What I ordered: Shoyu Ramen, Chahan (Japanese Fried Rice), Karaage (Chicken) and Gyoza (Dumplings)
All were served fresh and hot, their serving is big. Only one size for Ramen, the Chahan is good for two persons and Gyoza is I think five pieces. My friend ordered an off-menu item, I think it is called "Super Chasu" and it is very savory! It has a big chunk of meat on top.
Even the water taste good! (I know, lol) It is served in a thermos pitcher so its always cold and since we are eating very savory dishes, drinking that ice cold water REALLY quenches our thirst and that is why it tastes good.
The servers are very patient and helpful. They say things in a clear manner and they know what they are selling/serving.
I am rating this 4 stars because I know there is room for improvement but I don't know what that would be, maybe because I am more of a rice person than a ramen person. DEFINITELY LOVE THEIR CHAHAN but I am very satisfied with their menu.
And of all the Ramen place I've tried in the Philippines, Yushoken definitely tops them all and is much closer to the taste of Ramen that I've tried in Japan. The price you pay is...
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