Peony Restaurant- Lotus Blu Hotel Naga — Restaurant in Naga

We made a reservation for 11 people at 12 noon and paid a deposit in advance. Despite this.. when we arrived, no table had been prepared for us.the staff only started arranging it after we got there.I had clearly informed the staff that we preordered food to be served 5–10 minutes after 12. Even with the deposit and preordering.. the food arrived late and we had to call the staff’s attention to it.I also ordered a watermelon shake without sugar just for myself. Instead, they made all the watermelon shakes without sugar. By the time it was served, the shake had melted with no ice left. it tasted like juice instead of a proper shake.Overall, this was a very disappointing experience. Paying a deposit did not guarantee proper service or timely food. I cannot recommend...