Our visit to Starbucks in Harbor Point Mall was a mix of highs and lows during this festive season. Despite a long line, the cashiers efficiently handled orders, making the ordering process swift and smooth. We opted for a decaf Americano with soy milk, and the baristas didn't disappoint. The coffee was exactly what we needed – a perfect balance of flavor without the caffeine kick. However, the downside was the service speed. Understandably, the Christmas season brought in a surge of customers, causing a bit of a delay. The store was brimming with holiday cheer, but the bustling atmosphere slowed down the service. It's a testament to the popularity of Starbucks during this time, but it did make the wait longer than usual. Finding a spot to sit was another challenge. With the store at full capacity and a limited number of tables and chairs available, securing a comfortable place to enjoy our coffee became a bit of a task. In summary, while the decaf Americano and soy milk combo was a treat, the long lines and crowded environment might be something to consider, especially during peak holiday hours. If you're looking for a quick caffeine fix and don't mind the hustle and bustle, Starbucks in Harbor Point Mall still offers a cozy spot to savor your...
Read moreI’m writing to express my concern regarding a recent experience where I was misgendered by a member of your staff. While I understand mistakes can happen, being referred to with incorrect pronouns was upsetting and made me feel disrespected and unwelcome in your space.
Everyone deserves to be addressed with the correct pronouns and recognized for who they are. I want to highlight how important it is for staff to be mindful of this, not just for me, but for anyone who walks through your doors.
I hope this message can serve as an encouragement to provide more awareness or training around inclusive language and gender respect. A small effort in this area can make a big difference in creating a safer and more welcoming environment for all.
Thank you for taking...
Read moreThe Starbucks at Harbor Point in SBFZ stands out for its exceptionally friendly and professional staff, maintaining a clean and well-organized environment that's welcoming to all. With ample seating available outside. However, I do wish there were more seating options inside, as it often gets packed, especially when the weather doesn't permit outdoor seating, leading to long lines and a wait for a spot to open up. Despite this, I appreciate their commitment to customer choice, offering decaf options and dairy alternatives like unsweetened soy milk, catering to various dietary preferences and needs. It's these thoughtful touches that make my visits enjoyable, even during the...
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