Not sure why the manager on duty, when asked for a straw so that we can drink the iced tea we just paid for, rudely said that we need to step out of their establishment if we want to consume their drinks with a straw.

Sounded quite absurd that after purchasing drinks and pastries, we'd be asked to step out of their establishment, not for covid-related reasons, but simply because we asked for straw to consume their drinks. The straws they have, by the way, are the paper-type straws, which melt away after spending some time being submerged in any wet environment. I would understand supporting a no-straw campaign if their straw was plastic, but theirs was paper-based, so being (rudely) asked by the manager on duty to step out after we asked for straws, did not really make sense.

Again, if the Manager on Duty asked us to consume their food and beverage outside due to covid reasons, I would have perfectly understood. However, they do ask proof of vaccination upon entry, and only those who have been vaccinated are allowed to dine inside. And being told verbatim: "you can eat and drink here but if you want to use straws, you will have to step outside" in a very stern and rude manner was just a bit too much for us especially after being loyal starbucks customers for two decades now, and knowing the standard of customer experience they always try to uphold.

Will not go to this branch again.