FLOW pool bar & resto — Restaurant in Roxas

I went to this restaurant with some friends. I arrived there in time for the happy hour. I asked the server if its ok for me to wait for my friends til they arrive. We ordered at 7:02 pm, 2 minutes after happy hour only to be told hy the same server that we cannot avail of the happyhour because it's too late (2 minutes late). I told her that she said it was ok to order later when I arrived but they still insisted that our drinks are not covered by happy hour according to the management and that they have strict rules (she could have told me that from the beginning). I thought it was a very cheeky way of making money.

We decided to stay for dinner. And we ordered burger with fries and pizza. The presentation was nice. The moment my burger was served in front of me, I knew just by the smell that something is not right. They use and re-use old oil for frying that's why the fries looked, smelled and tasted horrible. It tasted old and very, very salty. The burger was salty as well. The pizza was not very good either as the crust/dough was undercooked. Their drinks were terrible as well. I ordered a mango margaritas aside from it not tasting like mango, there was hardly any alcohol in there.

It's a small place amd not full but we had to flag the servers all the time. They did not want us to avail of the happy hour after ordering 2 minutes late, and yet, to insult us further, they hardly put alcohol in there.

I'm not sure what's the hype about this place. The service was bad, the food was terrible and management are so money focused to a point of being cheeky. Contrary to the island vibe that most places in the island have.

With my overall experience, I would not come back to this restaurant again and neither will I recommend this to people

And to add insult to injury, the management messaged me back and assumed I'm a local and been into the restaurant few times. With the kind of food you serve and the kind of attitude your staff have, 1 time and never again.

You obviously looked at your CCTV wrongly. I suggest before you make your assumptions, try to read all my reviews and you'll easily figure out if I'm a local. Instead of you taking my feedback constructively to improve your service, you have become very combative and defensive which has no basis whatsoever. Arrogance is not the way to go when you're in the hospitality industry! Don't blame my review for the happy hour, your food is really terrible, and stale which made me sick for few days. Your fries are totally unsafe for consumption!

And I hope this review will serve not just a guide but as a warning for others to think several times before coming to...

Not a very good experience tonight. We were regulars here but everything has gone downhill. We ordered 3 burgers and when they arrived they had sweet potato fries and not regular fries like the menu states. Nobody told us so we could decide whether we actually wanted it or not. We also ordered 1 pesto and cashew pasta....which came with no cashews, and didn't say anything until queried about it. Then halfway through the meal, they delivered a little bowl of cashews....too late, sorry. We asked for service water and had to get up and go to the bar and ask again as they forgot and servers were not paying any attention. None of the servers seem to be working....like they come to hang out. Very disrespectful to the owners of the establishment. It hasn't been busy here for a while and I see why. I also decided to check the recent reviews and they are not very flattering. Management needs to step in and save this once good restaurant. We keep giving them a chance....but this may be the last one. Lots of good restaurants with excellent customer service and food have sprung up in...

I came here on multiple occasions. I spent one day there doing work for a whole day and had breakfast and dinner there with a calamansi/cucumber shake and a fresh coconut.

For breakfast I had the salmon eggs Benedict which was okay. The muffin bread is less tasty than the normal bread they use (when it had run out). The pizzas are freshly baked and absolutely huge! I had a Hawaiian pizza and was surprised with the quality and size of it! The classic cheese burger is by far the best I've had in 3 weeks in the Philippines. Food wise they are definitely on key.

Service is sometimes a little slow to pick up on ques, but that might just be since I was sitting upstairs often instead of downstairs.

They (most of the time) have a starlink connection so it's a perfect place to get some work done and be served upon, yet also a good balance of being left alone.

Would definitely recommend this place for either...