During our recent lunch experience at Basil OBH, located at One Bonifacio High Street, we ordered a variety of dishes, including the Green Chicken Curry, Papaya Salad, Mango Sticky Rice, Pad Thai, and Pork Chop. While our experience was overall enjoyable, there were a few areas that fell short of our expectations.
To start, the Green Chicken Curry was average in taste and did not quite meet our expectations. While the chicken was tender and well-cooked, the curry lacked depth and complexity, and the flavors were rather muted.
Similarly, the Papaya Salad was missing some essential flavors and spiciness, and the papaya strands were not as crunchy as we had anticipated.
Moving on to the Mango Sticky Rice, unfortunately, it failed to meet our expectations. The rice was overly squishy, and the sauce was just okay, leaving us feeling underwhelmed.
However, the Pork Chop and Pad Thai were the highlights of our meal. The Pork Chop was cooked perfectly, tender and juicy on the inside and crunchy on the outside, and the accompanying sauce complemented the meat beautifully, enhancing its natural flavors.
The Pad Thai was an excellent rendition of the classic Thai dish. It had a harmonious blend of sweet, sour, and savory flavors, and the garnishes of bean sprouts and crushed peanuts added a pleasant crunch and texture.
To accompany our meal, we enjoyed the fresh basil, lemon, and honey juice. The combination of basil, lemon, and honey created a refreshing and invigorating beverage, with well-balanced flavors that provided a nice contrast to some of the spicier dishes we ordered.
The service at Basil OBH was attentive, with staff members providing prompt and courteous assistance throughout our meal. The ambiance was inviting and comfortable, contributing to an overall pleasant dining experience.
In conclusion, while our experience at Basil OBH had its ups and downs, the Pork Chop and Pad Thai were definite winners, showcasing the restaurant's ability to deliver outstanding dishes. While the Green Chicken Curry, Papaya Salad, and Mango Sticky Rice fell short of our expectations, improvements could be made to elevate their flavors and textures. If you find yourself at Basil OBH, we recommend trying their Pork Chop and Pad Thai for a satisfying...
Read moreI had an extremely disappointing experience at Basil in One Bonifacio with my mom and sister. We arrived as a party of three and noticed that the restaurant didn’t seem too busy. Since we were craving Thai food, we decided to walk in. At the reception, the staff assured us that we were first in line, as there was no one else waiting. We agreed to wait patiently.
However, during our wait, two other parties of two—one couple that appeared to be Chinese and another consisting of a Filipina with a foreign (white) boyfriend—arrived. When it was finally our turn to be seated, we were shocked to see that these two parties had taken seats without waiting to be assisted. The Chinese couple took a table for four, while the Filipina and her boyfriend seated themselves at a table meant for six.
When we raised our concerns to the male manager, he showed us to a small table with just two seats, completely disregarding the fact that we were a party of three. Instead of addressing the seating arrangements with the other parties who had taken the larger tables, the manager seemed unwilling to take action. What made the situation worse was that a table where diners were about to finish their meal was disturbed to ask if they could give up a table to accommodate us.
It also became clear that the staff were hesitant or perhaps afraid to speak up to the foreign customers, failing to assert what needed to be done in terms of seating arrangements. This lack of communication only worsened the situation. Watching the disorganization unfold, we decided to cancel our order and leave.
To the management of Basil, I strongly recommend training your staff on proper table delegation to ensure seating efficiency and fairness. Additionally, staff should be empowered to speak up to foreign customers when necessary. All customers, regardless of nationality, should follow the proper seating protocols. It should not be the...
Read moreSurprisingly Bad Thai Food Experience
Tom Yum – or should I say Tom YUCK. I’ve had Tom Yum in many places, even cheap food stalls, and it always hits that perfect balance of sour, spicy, and savory. This one? Straight up sweet. No sour kick at all. It tasted more like some random sweet soup than Tom Yum. It was such a betrayal to the dish that I had to double-check the menu if I ordered wrong. Chicken Satay – I don’t even know where to start. The portion size is a joke. I’m not exaggerating when I say the satay stick was almost as thin as a piece of paper. I’ve eaten satay in different countries, and this is hands down the saddest version I’ve ever seen. The peanut sauce — which is supposed to be rich, creamy, and flavorful — was literally just a drop. And not even a good drop. It was bland and forgettable. Imagine ordering satay and ending up with disappointment on a stick. Crab Fried Rice – I thought maybe this would save the meal, but nope. First bite: sweet again. Thai fried rice is supposed to have that savory umami flavor, sometimes with a little smoky wok taste. Instead, I got sugary rice with crab that was hard, almost like it had been sitting in the fridge for days. It was so off-putting that I stopped halfway, which almost never happens with me and fried rice.
The sad part? I was so excited to eat here. Thai food is one of my favorites because of its bold flavors — sour, spicy, salty, savory — and this place somehow managed to make everything taste like sugar water with bad textures. I left still hungry, still craving proper Thai food, and honestly wishing I had just gone somewhere else.
Definitely not coming back, and I hope they rethink how they’re cooking because this was one of the most disappointing food experiences...
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