Ordered from their Mokotów branch. Always enjoyed their food. Ordered and bought from them 20+ times all in all. With the last order there was a branch inside of my burrito. Complained about this and they said it’s a bay leave spice and they can’t avoid putting such things inside of a burrito. What? First of all it’s not a „spice or leaf”, it’s a branch that would have been very unpleasant to swallow if I hadn’t noticed it.
It’s the same logic that if you order a tomato pasta that the restaurant would tell you it’s ok to receive a tomato branch inside of your food.
It’s really disappointing to come across such an approach towards customers, especially when you have been a loyal customer and you like their food. Very shortsighted but unfortunately typical mentality. Don’t take any responsibility and tell you it’s...
Read moreThey managed to get very good and actually mexican ingredients but they do not seem to know anything about cooking or preparing a taco.
So if you know how you want your taco and like actual mexican food instead of the usual tex mex. Go here but instruct them on how to actually prepare the food.
The problem that they have seem to be that they fully miss the point of a taco and try to make it something fancier that it actually is. They basically have the right stuff in the food but then for some unimaginable reason, they ruin it at the end by adding many things that do not belong to a taco. Probably because of the pretentious hipsterism and lack of...
Read moreThe tacos were quite tasty, but were very soggy and difficult to eat. There are no plates or cutlery, although it's a restaurant-like setting with restaurant prices (a quick bite + drink will set you off by 30zł). The gentleman who took our order was unwilling to explain the dishes, but fortunately, a helpful colleague stepped in just before we were about to leave. The entryway is pure chaos with people entering, leaving and trying to order or get their food (self service!) in a tiny space. To be honest, I am puzzled as to how this place can attract the large crowds it attracts. There are faster places for fast food and more pleasant places for...
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